Richard Farthing Email and Phone Number

• Answer Inbound guest calls regarding reservation needs, open customer accounts, maintain customerrecords and resolve product or service problems.• Proficiently manage, interact, respond and coordinate efforts for guest resort reservations, dining packages, theme park tickets and all other recreational interests.• Provide professional services by answering product and service questions maintaining customer records, developing customer relations and coordinating travel needs.• Contribute to Disney's team effort by accomplishing related results as needed while meeting performance, requirements including average handle time, guest satisfaction surveys (maintaining 100% consistently), quality control and commitment adherence.

Develop and maintain positive client relations and coordinate with various departments within the company to ensure client requests are handled appropriately and in a timely manner to enroll them in the most beneficial health plan. Utilize excellent knowledge of the organziations operations, products and services to mainage a high volume workload . Gather all appropriate data to provide efficient and effective member services ensuring 100% accuracy of over 500 applications weekly for healthcare/dental application submissions. Manage difficult and/or emotional customer situations, respond promptly to their needs, sumbit specific required paperwork and documentation and assist license advisors in the day to day healthcare insurance operations of the company while meeting all required performance benchmarks.

Provide coordination and project management to ensure event success• Hire and communicate with staff regularly to ensure timelines are met for all events• Coordinate travel plans with all participants to ensure flights, hotels and transportation needs are completed and successful.• Ensure flawless execution of operational standards, including compliance with established company policies, as well as procedures with local and state regulations • Coordinate/plan the schedule, budget for events w vendor contracts, including video and photo shoots for hair, clothing or modeling shows, auto shows, sales kick-offs, company super bowl parties, concerts, dance parties, wedding, receptions, reality tv shows etc.

Coordination and project management with all levels of staff to ensure event success before during and after any event. Communicate with staff regularly to ensure timelines are met for all eventsCoordinate travel plans and hotel accommodations with all event participants such as talent, enterouge, event equipment, owners, designers, etc as well as maintaing a personal security staff in coordination with the local police department. Ensure flawless execution of operational standards, accounts payable/receivable maintaining compliance with established company policies, as well as procedures with local and state regulations.Participate in the planning, scheduling and budgeting for events, such as sales kick off meetings, video and photo shoots for hair, clothing or modeling shows, auto shows, wedding receptions, company super bowl parties, live concerts, dance parties, and even reality tv shows.