I solve Human Resources related problems for small to medium sized businesses.

Provided effective management of support service functions in a prestigious continuing care retirement community. Directed Human Resources, Customer Service, Pastoral Care, Labor Relations, Information Technology and Healthcare Therapeutic Recreation departments. Restored employee morale and trust in management through a multifaceted cultural development program. Managed a staff of 28.• Advised all levels of management, including the Board of Directors on Employee & Labor Relations.• Insured that resident’s physical, spiritual, entertainment and recreational needs were met.• Reduced operating expenses by 37%.• Restored Management credibility among Employees.• Trained the entire Management Staff in employee relations.• Negotiated and administered 1st Contract with union.• Minimized recruitment budget while maintaining staffing levels.• Planned and executed a campaign to change the organization’s Culture.