Richard Foertsch Email and Phone Number
Richard Foertsch work email
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Richard Foertsch personal email
Richard Foertsch phone numbers
My 15 years as a computer and printer support technician have taught me that attention to detail while meeting the goals and needs of the company as well as the clients is critical. I understand how to communicate effectively with different types of users and enjoy working collaboratively with fellow technicians and other staff members.I have extensive experience supporting the Windows OS, MS Office, and "break-fix" with computers, laptops, and printers, as well as encryption, backup, data transfer, and reimaging when needed. Additionally, my current role as a deskside support technician at G.E. has allowed me to greatly expand my skill set to include support for MacBook’s, mobile devices, Active Directory, and VPN. I also have experience with part/supply ordering, unit swaps, refresh projects, and third party software installations.
Vinylmax Windows
View- Website:
- vinylmax.com
- Employees:
- 123
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It Support SpecialistVinylmax Windows Jun 2016 - PresentHamilton, Oh 45011
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Senior Service TechnicianPcm / Sarcom Mar 2014 - May 2016Contracted At G.E. Aviation• Deskside Support technician for Marketing, Sales, and Communications departments.• Provided support for Windows 7 and Mac OS X laptops as well as mobile devices (iOS / Android).• Provided Active Directory support, password resets, account access issues and log-in issues.• Managed repair process for users; maintained loaner equipment and provided data transfer as needed to minimize down-time for Windows, Mac, and mobile devices.• Assisted with updates, software and application installs, and inventory control of laptops and mobile devices.• Managed laptop refresh process. (ordering, imaging, and transfer of data) to ensure smooth transition for users with minimal downtime.• Helped train new technicians in support roles and expectations. -
Customer Support TechnicianSait Services Mar 2010 - Jan 2014Covington, Ky• Devised and Implemented a service support structure as a contractor for Fidelity Investments, Covington campus.• Installed, configured, and supported network devices to ensure end-user satisfaction and minimal downtime.• Managed dispatch and ticket creation, and accuracy for time and billing purposes.• Managed tickets, SLA’s, RMA's, part orders, installation and reclamation, and logistics.• Coordinated with numerous local and remote contacts to implement various service and support models.• Consulted on and implemented two end-of-year refresh projects involving more than 30 devices across 4 buildings.
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Customer EngineerNcr / National Cash Register Jul 2006 - Sep 2009Cincinnati, Ohio Area• Entered and configured IP information on ATM PC’s for connectivity to third party networks.• OEM and third party software and application installation, configuration and support.• ATM hardware, software and network connectivity troubleshooting and repair.• Managed work orders, SLA’s, parts, surplus, and logistics.
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Owner And TechnicianArray Systems, Ltd Sep 2001 - Jul 2006Cincinnati, Ohio AreaNew business start-up, partnering with another technician.• Managed all aspects of small business ownership: including customer support, marketing, purchasing, sales, and logistics.• Custom computer builds, PC service and repair, operating system, software, and driver installation and configuration.• HP on-site single and multifunction LaserJet service.
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Computer Support TechnicianSrc Systems Jan 1999 - Aug 2001Cincinnati, Ohio Area• Assisted network department with troubleshooting, configuration, and installation of new workstations.• Troubleshooting and repairing PC’s and laptops; including hardware, software, and driver installation and configuration.• Building custom PC’s and servers from the case up.• HP LaserJet and DeskJet printer repair.• Managed work orders, part orders and installation, RMA's, surplus, and logistics.
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Computer Support Specialist (Co-Op Position)Frost & Jacobs, Llc (Now Frost Brown Todd) Feb 1998 - Jan 1999Cincinnati, Ohio Area• Assisted I.T. department with various hardware and software support issues.• Installed software, patches, drivers, network cards.• Assisted in the implementation of a refresh project involving over 200 computers.• Configured new workstations using “Ghost” software to clone drives.• Installed new workstations and removed the old using scripted methods to ensure data security.
Richard Foertsch Skills
Richard Foertsch Education Details
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Cincinnati State Technical And Community CollegePc Support And Administration -
Ohio UniversitySecondary Education
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Saint Xavier High School
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Dale Carnegie® TrainingThe Dale Carnegie Course
Frequently Asked Questions about Richard Foertsch
What company does Richard Foertsch work for?
Richard Foertsch works for Vinylmax Windows
What is Richard Foertsch's role at the current company?
Richard Foertsch's current role is IT Support Specialist at Vinylmax Windows.
What is Richard Foertsch's email address?
Richard Foertsch's email address is fo****@****use.net
What is Richard Foertsch's direct phone number?
Richard Foertsch's direct phone number is +151352*****
What schools did Richard Foertsch attend?
Richard Foertsch attended Cincinnati State Technical And Community College, Ohio University, Saint Xavier High School, Dale Carnegie® Training.
What are some of Richard Foertsch's interests?
Richard Foertsch has interest in Volleyball, Online Gaming, New Technology, Children, Environment, Education, Reading, Hiking, Science And Technology, Computer Tinkering.
What skills is Richard Foertsch known for?
Richard Foertsch has skills like Information Technology, Computer Hardware, Windows 7, Workstations, Networking, Help Desk Support, Customer Service, Active Directory, Computer Repair, Hardware Support, Firewalls, Software Documentation.
Who are Richard Foertsch's colleagues?
Richard Foertsch's colleagues are Johnathan Fisher, Jared O'shea, Hailey Parsley, Donald Woodhams, Darrin Fields, Tim Morgan, Daley Ferrell.
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