Currently working for Azure Services Team at Inviso. DevOps role consulting with clients to improve IT efficiency and security by transitioning from on-site to Azure services. Areas of specific proficiency include Azure Active Directory, Microsoft Endpoint Management, Microsoft 365 Administration, PowerShell Automation.

Currently working remotely as System Administrator at Inviso Corporation. DevOps role writing automation via PowerShell. Management of on premises systems and cloud infrastructure in Microsoft Azure. Alway looking for and implementing ways to improve efficiency and effectiveness of systems.

IT Operations support for Shared Engineering Services team in the Windows & Devices Group at Microsoft. Triage, debug and drive to resolution internal customer service requests for wide ranging issues covering broad categories such as Windows Azure, Active Directory, SQL, Windows File Services, IIS. Develop software tools to increase overall efficiency and reduce downtime.

Triage and escalation of Microsoft Windows product build failures and associated technologies. Subject Matter Expert for team regarding infrastructure and networking issues.

Tier 2 support for WSD (Windows Servicing) Build OPS team. Extensive experience with TimeBuild and DBLD toolsets (custom build environments for Windows product). Triage, debugging, coordination and resolution of failures to keep production pipeline moving with delivery of critical Windows Updates.Development, testing and rollout of applications/tools that automate production processes using C#, PowerShell, CMD, SQL. Participated in peer code reviews.Subject Matter Expert for team in areas such as Active Directory, Systems, Lab Operations.Training/coaching/mentoring of new employees and vendors. Lead of Tier 1 vendor team.

Managed lab operations for 1000 seat Windows SE/WSD Build Datacenter in Redmond, WA.Responsible for ~$1M/yr budget. Responsible for asset management, procurement, lifecycle.Support for Windows SE Build Engineering team and systems that create develop/test/release Windows Updates, "Hotfixes", "QFE" for supported Windows products.Effectively managed datacenter that included Dell/HP nodes, 2 mission critical clusters, 3 SANs (XIO). Worked with vendors to assign, schedule, and execute daily operations.

Lead team of 6 FTE Software Test Engineers and 1 CS responsible for automated software testing of Microsoft Windows technologies. Lead server operations team responsible for maintaining and deploying lab infrastructure and production servers supporting 300+ users. Participated in interviewing prospective new employees.Managed 600+ computer Software Test Lab. Responsible for administration of $250K/yr budget and procurement of hardware and software. Interfaced with internal groups and external vendors for acquisition of assets, space planning, networking & power issues. Maintained allocation of resources for multiple test groups simultaneously. Set policies and security standards resulting in an efficient, secure environment with high uptime. Administered SQL, Sharepoint, Web, DC, DHCP, DNS, RIS servers running on Windows 2000 and Windows 2003 in such areas as setup, configuration, account management, backup & restore, and general maintenance. Setup four node cluster from scratch for test system based on Windows 2000 server.

Developed scripts and tools that streamlined workflow and improved efficiency in such areas as asset inventory and unattended OS installation using VBScript, JScript, CMD and C#. Generated web reports using HTML, ASP, VBScript and MS SQL queries. SQL administration including designing databases, generating tables and stored procedures. Daily check-ins to Source Depot for source control. Participated in peer code reviews to ensure adherence to standards and usage of best practices.Basic automated software testing of Microsoft Windows server and client technologies including Folder Redirection and SENS (IR). Participated in self-hosting beta and pre-beta builds and running NT stress on a regular basis. Filed bug reports in RAID and Product Studio databases and drove them to resolution.

Developed software tools for automating document creation, employee time tracking, folder tree comparison using VB, VBScript, VBA, Microsoft Access, Microsoft Word, Microsoft Excel.Technology Specialist supporting 50+ member Microsoft US-Press Editorial group. Responsible for pc workstation configuration, imaging, deployment.Technical mentor for junior VB coders and macro developers.Network Administrator for division NT domain. Maintained users, computers, and security groups.Responsible for helping develop plan for $100K/yr Software/Hardware budget.