Richard Gerard-Sharp Email & Phone Number

Tonbridge, Gb

Greater London, England, United Kingdom

Director of Estates managing a 64 acre rural campus, 60 operational buildings ranging from Grade 1 listed to new build, and student population of c11,000 students and 2000 student bedrooms. Responsibility for all hard and soft FM services, and c 200 directly employed staff and major capital works and projects.

Southend, England, United Kingdom

• Solely responsible for the operational and financial performance of a newly formed joint venture• Ran the service and reported directly to the Vecteo board• Responsible for three direct reports and circa 100 Vecteo employees• Managed the TUPE process for circa 100 transferring staff and the recruitment of new starters• Procurement of circa £2m of new vehicles and office and depot equipment, ensuring compliance• Led and wrote tender documents and specifications for four… Show more • Solely responsible for the operational and financial performance of a newly formed joint venture• Ran the service and reported directly to the Vecteo board• Responsible for three direct reports and circa 100 Vecteo employees• Managed the TUPE process for circa 100 transferring staff and the recruitment of new starters• Procurement of circa £2m of new vehicles and office and depot equipment, ensuring compliance• Led and wrote tender documents and specifications for four awarded subcontracts, worth £2m• Sourced new office accommodation and a licenced and equipped depot facility for vehicles • Passed the Certificate of Professional Competence in Passenger Transport exam first time• First-time pass to be the official Operator Licence Holder for Vecteo’s fleet of vehicles Achievement Highlights...• I mobilised and created a new business within six weeks. I secured new operating promises, recruited, and led the TUPE transfer of staff. This start-up laid foundations on operational and cultural fronts – I overcame resistance from individuals and contractors before establishing a professional, transparent, and personable operating company.• I overhauled and streamlined stakeholder and client engagement, building trust and confidence. My work ensured stakeholders were informed on progress and issues (good or bad), which was key to building confidence amid the changing impact on the new service brought by Covid disruption.• Amid Covid, I managed the negotiation and resolution of 12-month extensions for all but one of six subcontractors I inherited, tackling initial suspicion and hostility. I improved the performance of contractors, introduced better cost control measures, and established mutual trust and respect from contractors.• Running the procurement process from start to finish, I ensured circa £3m worth of subcontractor works were successfully awarded. All contracts were awarded on time, resulting in significant savings on previous operating costs. Show less

London, England, United Kingdom

• Account management / contract mobilisation of a major move of two government departments• Facilities management organisation for the Business Energy Industrial Strategy (BEIS) contract• Mobilisation Manager and Transformation Account Manager, overseeing the relocation of the Competition and Markets Authority (CMA) to a new trophy building in London DocklandAchievement Highlights...• I project-managed the move of circa 600 government employees to a new building, without… Show more • Account management / contract mobilisation of a major move of two government departments• Facilities management organisation for the Business Energy Industrial Strategy (BEIS) contract• Mobilisation Manager and Transformation Account Manager, overseeing the relocation of the Competition and Markets Authority (CMA) to a new trophy building in London DocklandAchievement Highlights...• I project-managed the move of circa 600 government employees to a new building, without any business disruption, amid huge time pressures. It was significant to ISS, that the move went smoothly as disruption could have led to adverse national press and reputational damage. I received letters of commendation from both the client and the ISS Account Director.• Within eight weeks, I created a state-of-the-art facilities management service in a high-tech building. It proved a reference site for ISS, demonstrating a sustainable FM operation. The FM service was tailored to best practice, sustainability, and meeting CMA staff needs. Staff satisfaction and retention figures were highly positive, as were client feedback and testimonials.• I project-managed the facilities management aspect of ISS’s successful accreditation process for gaining the ISO WELL Building Standard – the highest-rated accreditation for sustainable buildings worldwide, which few organisations have achieved due to the complex and stringent standards that need to be demonstrated. I was the only person in ISS to achieve this. I received considerable plaudits from both ISS and CMA for my dedication and drive to get this project completed. Show less

Surbiton, England, United Kingdom

• Managed FM accounts/contracts in both the public and private sectors• Bid management; decided on all content for three key bid submissions• Team Leader/Manager of two trainees, assigning time-related tasks and functions• Bid writing, ensuring evidence-led responses to questions within tight word count restrictions• Understanding CCS requirements and tailoring EMCOR’s solutions accordinglyAchievement Highlights...• I transformed a struggling national TFM (Total… Show more • Managed FM accounts/contracts in both the public and private sectors• Bid management; decided on all content for three key bid submissions• Team Leader/Manager of two trainees, assigning time-related tasks and functions• Bid writing, ensuring evidence-led responses to questions within tight word count restrictions• Understanding CCS requirements and tailoring EMCOR’s solutions accordinglyAchievement Highlights...• I transformed a struggling national TFM (Total Facilities Management) contract with 3Mobile by devising and implementing a mutually agreed 110-point action plan. EMCOR retained the contract, and I received a letter of commendation. The client went on to agree significant project works to refurbish their head office in Maidenhead.• I managed a major national TFM contract with Siemens UK, which improved subcontractor performance and monthly client reporting. I created and implemented a new, bespoke online reporting portal that improved contractor performance and payment processes. • I implemented a mobilisation and transformation program as part of a new service model in which EMCOR acted in a managing agent's capacity to the subcontractors but self-delivered the Hard FM service. I overcame initial opposition – to what was a new operating model – within EMCOR, Siemens, and supply chain contractors. The contract went live on time and on budget.• I transformed a failing PFI contract inclusive of BAM Construction and Sussex County Council, the former giving commendation and the latter providing positive feedback. I relocated for 12 months and reviewed and overhauled the FM service. I delivered a sustainable and high-performing service, which restored confidence in EMCOR.• As EMCOR Bid Manager for the Crown Commercial Services (CCS), I achieved first-place awards on all three government framework contracts for TFM, Hard FM, and Soft FM services. This success placed EMCOR as the top supplier for all central government FM contracts for 15 years. Show less

London, England, United Kingdom

• Started as an Account Manager working on a prestigious public sector TFM contract with Westminster City Council, before taking on a broader FM role• Responsible for FM services in London and the southeast of England on behalf of a £1.5bn pa turnover support services organisation providing a range of services to the public sector• Bid management, writing, and solution-finding – plus contract negations and pricing• Mobilised staff, uniforms, equipment, supplies and… Show more • Started as an Account Manager working on a prestigious public sector TFM contract with Westminster City Council, before taking on a broader FM role• Responsible for FM services in London and the southeast of England on behalf of a £1.5bn pa turnover support services organisation providing a range of services to the public sector• Bid management, writing, and solution-finding – plus contract negations and pricing• Mobilised staff, uniforms, equipment, supplies and vehicles• Change management and business improvement programme implementationAchievement Highlight...• Won a major £35m-per-annum contract with Peterborough City Council, as the FM Bid Lead on behalf of Enterprise. I led the FM bid submission, including the bid writing, client engagement, and negotiations through to contract award – a new operating model. I relocated to Peterborough for 18 months to mobilise 620 transferring staff and both redesigned and led the FM service delivery, receiving positive testimonies. Show less

London, England, United Kingdom

• A long-term contract providing FM services to the public sector – Westminster City Council• Strategic and operational leadership during a period of crisis and danger• Provided ad-hoc FM services responding to evolving needs and changing priorities• Provided emotional and mentoring support to my team membersAchievement Highlights...• Within three years, I grew the business from contract commencement to an additional £8m pa. I led the profit and loss account… Show more • A long-term contract providing FM services to the public sector – Westminster City Council• Strategic and operational leadership during a period of crisis and danger• Provided ad-hoc FM services responding to evolving needs and changing priorities• Provided emotional and mentoring support to my team membersAchievement Highlights...• Within three years, I grew the business from contract commencement to an additional £8m pa. I led the profit and loss account, generating additional business opportunities through developing good working relationships within the authority. Significant turnover increase and profitability led to company-wide recognition – my model and approach were adopted by other businesses.• Mobilised circa 230 employees from three organisations into a new business united by an ethos and culture. I oversaw the mobilisation and TUPE process and met with each employee. From reshaping team structures, holding regular meetings, and implementing training, I achieved staff satisfaction and staff retention and was on budget, with no issues on contract commencement.• When the London bombings occurred in June 2007, I took a lead role in disaster recovery and was seconded to the Westminster Council Gold Command Team to play a lead role in the FM-related support activities. I led a response that included urgently procuring £3m of mortuary equipment. It was extremely hard and fast work under incredibly challenging conditions. I received a Letter of Commendation from both the Leader of the Council and the CEO of Accord. Show less