Richard Gilbert Email & Phone Number

Responsible for 7 SIG Distribution Centres within the West Region to deliver a revenue of £120m with a cost base of £11m (workforce of 140 people and a 340k sqft warehouse facility). • Restructured the management structure to optimise efficiency and responsibility.• Changed behaviours and culture across all West Region Distribution Centres.• Improved Health and Safety culture to a no ‘blame’ culture and increased safety within workplace transport.• Managed three SIG mergers 2019 - took lead role and identified strategies to counteract risks and retain business critical staff.• Created an ODIF measurement for SIGD UK.• Working Groups: - SAP EWMS, On-line Platform, Process Excellence.

Cardiff

• Manage three core SIG brands to achieve £22m Sales.• Created one of the most visually pleasing and functional trade counters in SIGD with operational efficiency second to none. • Rebuilt the Construction Accessories team and grew sales by 36% on prior year.• Restructured external sales team and optimised project information and cross selling opportunities. • Increased sales in partitioning to £1.5m by change management and reflection. • Achieved highest result for SIGWay sustainability in the region and second within SIGD.• Promoted to turn around a business/branch to create stability, grow sales and profitability and to oversee Operational responsibility whilst supporting an existing internal brand and continue to manage Swansea Branch. • Multi-site hands on management of sales and operations. Successfully grew the top line sales and achieved record contribution of over £1m at SIG Cardiff, whilst achieving exceptional performance in Compliance, Fleet and HSE audits over both sites.• Manage and develop a staff of fifty-eight over two branches and four brands and twelve direct reports. • Successfully implemented a new ERP system (K8) over both branches, achieved highest results for Everest and SIG Way.• Changed sales culture from nett to List Less by creating and implementing a discount tool.• Improved Health and Safety culture to a no ‘blame’ culture, with regular near misses being recorded. Increased safety by changing traffic management. • Changed behaviours and culture within individual sales brands and perceptions from operational teams.• Managed three SIG mergers – two of which were into Cardiff branch where I managed the operational integration the other I managed change leadership for Swansea to Ammanford relocation. Also took lead role and identified strategies to counteract risks and retain business critical staff. • Working Groups – Salesforce/SXE/K8/e-commerce /CRMM Steercom.

Swansea, United Kingdom

• Promoted to Branch Manager in February 2005 after a successful period as the Operations Manager. Restructured the operational team and implemented change to create a proactive sales team by incorporating new methodologies and managing a team of Supervisors and Sales Staff.• Regained High Temperature business and increased sales by outlining the benefits and synergies with National Sales Managers and Internal Suppliers.• Increased sales by 25% to £4m, profitability also increased by targeting specialist and higher margin products with a pricing structure and strategy. Deeper relationships were formed with existing customers.

Swansea, United Kingdom

Earlier Career with SIG Plc @ Kitsons Thermal Supplies / Kitsons Insulation Products • Operations Manager• Area Sales Executive• Internal Sales Executive• Administrator / Stock Controller• Warehouse Operative

Professional Business Practice

Graphic Design

Technical Illustration and Graphic Design