A seasoned insurance manager and risk management consultant, with extensive experience in workers’ compensation and WHS management, marketing, new business acquisition, customer service, business procedure development and systems. Major strengths include best practice work injury management, relationship management and team building, consultative solutions development. Additional skills demonstrated in enterprise risk management, WHS auditing and training, operations/personnel management, industrial relations, injury management/rehabilitation, oral and written communications/presentation, budgeting/cost control, claims reserve analysis. Experience includes posting in Kuala Lumpur, with responsibility for general insurance operations in Malaysia, Thailand, Singapore and Sri Lanka. A dependable, thorough and well organised manager and marketer who is an excellent communicator and relationship manager.Specialties: Risk Management; Workers compensation management; WHS management; Industrial relations management; People risk management