Richard Griffith

Richard Griffith Email and Phone Number

Accomplished Technology & Business Transformation Leader / Delivery Director / Change Director / Programme Director / Vendor Management Director @
Richard Griffith's Location
London, England, United Kingdom, United Kingdom
Richard Griffith's Contact Details

Richard Griffith work email

Richard Griffith personal email

n/a
About Richard Griffith

Over twenty-five years experience of developing and leading technology & business teams to deliver high quality and complex technical and business solutions. An accomplished leader and skilled in building high performing teams. Proven history of transforming delivery capability to provide tangible business outcomes.Areas of expertise:- • Team development and transformation• Business & Enterprise Architecture• ICT Design, Development• Quality and Testing Management• Infrastructure Delivery• Vendor / Supplier Management• Financial Management• Programme and Project Management• e2e Delivery Benchmarking and Transformation.

Richard Griffith's Current Company Details
Progressive Consulting Services

Progressive Consulting Services

Accomplished Technology & Business Transformation Leader / Delivery Director / Change Director / Programme Director / Vendor Management Director
Richard Griffith Work Experience Details
  • Progressive Consulting Services
    Director
    Progressive Consulting Services Apr 2022 - Present
    London, England, United Kingdom
    Independent provider of consulting, advisory and interim management services with experience and expertise in both business and technology delivery, transformation and supplier relationship management
  • Three Uk
    Director Of E2E Technology Design & Delivery
    Three Uk Sep 2019 - Dec 2021
    Maidenhead, England, United Kingdom
    Accountable for the business partnering services to the internal 3 UK functions to deliver all major technology programmes and projectsDefined and implemented a new service for business partnering for the Technology and Operations functionDefined and implemented a new service for all demand management for Technology & Operations change – Approx £700m Capex per annumDefined and implemented a new service to govern all programmes and projects across the Technology & Operations Portfolio - Approx £700m Capex per annum . This also included direct accountability for the Programme Management of all cross domain technical programmes
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  • Three Uk
    Director Of Enterprise Transformation Design
    Three Uk Jun 2018 - Aug 2019
    Maidenhead
    Accountable for the design of the 3UK Target Operating Model (People, Partners , Process & Technology to support the delivery of the agreed Transformation outcomes- Using best practice frameworks, defined and agreed the target Products & Services operating model for the 3UK Business with the CEO & Senior Management Team (CXO’s)- Defined and agreed the Transition Phases to move to the target Product and Services Operating model based on the delivery of services underpinned by capabilities to run these services
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  • Three.
    Director Of Technology Supplier Management
    Three. Sep 2015 - May 2018
    Maidenhead
    Accountable for the Technical Contract Management of Three UK’s Technology Vendors (Hardware, Software & Services):-- Defined and agreed Sourcing Strategies aligned to wider business outcomes- Successfully executed a number of service transitions to outsourced partners- Set Up of Technology Supplier Management Centre of Excellence using an operating model framework and successfully matured the supplier management capability over two years by 40% (Gartner Vendor Management Maturity Score) - In life contract and relationship management of Hardware, Software & Services contracts total value £250m p.a
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  • Three.
    Director Of Ict Delivery
    Three. Jan 2014 - Sep 2015
    Maidenhead
    Accountable for the architecture ,requirements, design, development, test and infrastructure in house and outsourced IT delivery teams for both the 3UK & 3 ROI IT Project & Programme Portfolios:-- Successfully executed over 200 ICT Projects and Programmes with budget of over £45m to stated time, cost and quality targets- Delivered the 3ROI / O2 merger ICT integration launch systems- Sponsored the implementation of a bi modal approach to IT Deliveries
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  • 3
    Director Of Ict Quality & Performance
    3 Jul 2012 - Dec 2013
    Maidenhead
    Accountable for three functions and associated outcomes :- Business Analysis, Quality Management and IT Performance. Team :-- Successful delivery of project requirements management activities across the Enterprise Roadmap delivering to Time, Cost and Quality Targets. - Delivered a set of dashboards to for the measurement of IT Performance and the delivery of Process / People / Toolset changes to deliver Time, Cost and Quality outcomes across the e2e ICT delivery process- Accountable for the execution of testing services to support the delivery of the 3UK and 3ROI IT Project & Programme Portfolios
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  • 3
    Director Of Business Intelligence & It Programmes
    3 Jan 2009 - Sep 2012
    Maidenhead
    Accountable for the IT and Business Operation and Development of Three’s BI capability :-- Successful implementation of a new data warehouse, associated date feeds and reports to drive. a number of business benefits to the business. - Led and implemented an e2e managed service transition of the Technology stack to IBM providing significant operational cost and transformational opportunitiesAccountable for the Programme Delivery of all CIO sponsored Programmes - approx £30m per annum Accountable for the quality assurance of all IT changes before deployment to productionAccountable for the delivery of Requirements Management activity across the 3UK and 3ROI IT Project & Programme Portfolios
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  • 3
    It Director - Secondment
    3 Jul 2008 - Jan 2009
    Maidenhead
    Accountable for the architecture , requirements, design, development, quality and infrastructure in house and outsourced IT delivery teams for both the 3UK & 3 ROI IT Project & Programme Portfolios
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  • 3
    Head Of Business Analysis & Testing
    3 Apr 2006 - Jul 2008
    Maidenhead
    Accountable for the quality assurance of all IT changes before deployment to productionAccountable for the delivery of Requirements Management activity across the 3UK and 3ROI IT Project & Programme Portfolios
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  • 3
    Head Of Business Analysis
    3 Mar 2003 - Mar 2006
    Maidenhead
    Accountable for the Business Systems and Products Business Analysis capability to support the delivery of all ICT Change for Three UK. This included management of permanent and contractor staff to deliver the required Business Analysis and outcomes to Time, Cost and Quality Targets.
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  • 3
    Business Analysis Manager
    3 Feb 2002 - Mar 2003
    Maidenhead
    Accountable for the Business Systems Business Analysis capability to support the delivery of all ICT Change for Three UK. This included management of permanent and contractor staff to deliver the required Business Analysis and outcomes to Time, Cost and Quality Targets.
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  • O2 (Telefónica Uk)
    Business Analysis Manager
    O2 (Telefónica Uk) Jun 1998 - Jan 2002
    Slough
    Accountable for the Business Systems and Products Business Analysis capability to support the delivery of all ICT Change for BT Cellnet. This included management of permanent and contractor staff to deliver the required Business Analysis and outcomes to Time, Cost and Quality Targets.
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  • O2 (Telefónica Uk)
    Business Analyst
    O2 (Telefónica Uk) Feb 1994 - May 1998
    Slough
    Working as part of the Business Analysis team, the responsibilities included the definition and management of business requirements specifications to drive both technical, business process and organisational solutions for the BT Cellnet business
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  • O2 (Telefónica Uk)
    Contact Centre Manager
    O2 (Telefónica Uk) Jan 1991 - Jan 1994
    Slough, United Kingdom
    Accountable for the delivery of BT Cellnet UK Contact Centre Operation to the required SLAs and targets. The role included the daily management of the Contact Centre as well as the identification and implementation of process, organisation and system improvements to improve the operational targets
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Richard Griffith Skills

Telecommunications Business Analysis Stakeholder Management Information Technology Business Transformation Project Delivery Vendor Management Testing Business Process Business Process Improvement Mobile Devices Outsourcing Integration Change Management Management Program Management Project Management Service Delivery Customer Experience

Richard Griffith Education Details

Frequently Asked Questions about Richard Griffith

What company does Richard Griffith work for?

Richard Griffith works for Progressive Consulting Services

What is Richard Griffith's role at the current company?

Richard Griffith's current role is Accomplished Technology & Business Transformation Leader / Delivery Director / Change Director / Programme Director / Vendor Management Director.

What is Richard Griffith's email address?

Richard Griffith's email address is ri****@****e.co.uk

What is Richard Griffith's direct phone number?

Richard Griffith's direct phone number is +4416287*****

What schools did Richard Griffith attend?

Richard Griffith attended Lancaster University, University Of West London, Slough Grammar School For Boys.

What skills is Richard Griffith known for?

Richard Griffith has skills like Telecommunications, Business Analysis, Stakeholder Management, Information Technology, Business Transformation, Project Delivery, Vendor Management, Testing, Business Process, Business Process Improvement, Mobile Devices, Outsourcing.

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