Developed and maintained strong relationships with external vendors and suppliers resulting in better pricing to improved service quality. Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports. Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly. Spearheaded process improvements, resulting in increased productivity, consistency, reliability and reduced operational costs. Reduced turnaround time for project completion through effective resource allocation and team management. All while Managing inventory and supply chain operations to achieve timely and accurate delivery of goods and services. Facilitated smooth collaboration between departments through clear communication channels. Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly. Reported issues to higher management with great detail. Supervised operations staff and kept employees compliant with company policies and procedures. Conducted regular performance reviews, identifying each employee's individual strengths, and initiated mentoring program to improve areas of weakness for improvement. Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes. Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly. Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.• Lowering labor cost from 20% to 14%. • Increased utilization by 30% across multiple departments within Production. • Averaging over $150K daily in production.• Financial saving over $200K from the previous year with vendors.• Created labor models from the ground up to synchronize labor to forecasted demands.

Aggressively recruited to spearhead the startup of the Dallas, TX location. Facilitated every aspect of the business. Created vital organizational procedures with a system to keep the company well organized and keep the production department workflow operating smoothly. Consistently monitored five sales office locations based in the United States, frequently collaborating with sales representatives to keep orders and sales flowing. Trained sales representatives on how to ask targeted questions to produce the most accurate purchase orders and appropriately educate their clients. Handled high-level financial and administrative responsibilities related to accounting, payroll, monitoring shrinkage, producing monthly reports, time management, recognizing talent and allocating where it was best suited. Monitored all other departments through comprehensive review of purchase orders, billing, and receipts. Routinely monitored and authorized daily expenses while keeping a positive working relationship with vendors in an effort to keep costs low• Took over the billing department for both the Texas and Georgia offices, ensuring that scheduling and billing were kept accurately. • Elevated from making $40K in monthly production sales with two production locations to achieving over $100K in monthly product sales with just one production location.

Sought out in-need-of-refurbishing embroidery equipment and repaired them for export to clients in Mexico. Facilitated the importing and exporting of daily company operations, including buying equipment from existing and close out companies and communicating with foreign countries. Negotiated equipment sales. Organized the scheduling of freight companies and brokers to help with the process of loading and unloading equipment in and out of the United States. Managed comprehensive financial duties of the company such as marketing, accounting, and maintaining drafting and production of financial reports. Oversaw transactions including ensuring that sales representatives thoroughly and appropriately completed paperwork. Supervised sales representatives assuring that they maintained strict compliance with all company policies, and procedures. Facilitated complete and accurate documentation as a means to keep detailed records. Consistently engaged in client services to assist prospective and existing clients most efficiently and effectively.• Directed a team of 20 with $1M in annual sales.• Provided subject matter expertise as a consultant to companies throughout the United States to increase their production capabilities while minimizing their supply costs.