Richard Harmon Email & Phone Number

Somerset, Nj, Us

Somerset, Nj, Us

Constantly growing in response to the needs of our customers, SHI has transformed itself from a $1 million “software-only” regional reseller into a $4 billion+ global provider of information technology products and services. Dynamic, scalable, innovative solutions delivered with world-class customer support have made SHI the complete IT hardware, software and professional services solution provider it is today.Under the guidance of our current ownership for nearly 20 years, SHI has never been faced with a merger or acquisition that could distract us from supporting our customers. Remaining focused on the job at hand has allowed us to forge long-term relationships with the clients and OEM partners who remain our most loyal and ardent supporters. The most important metric by which success can be measured – the rate at which we retain our customers – is 99%, ranking SHI among the highest in our industry or any other!SHI continues to receive the highest of customer satisfaction ratings

Cleveland, Oh, Us

- Consult with small to mid-size organizations on industry best practices of how to manage their human capital management needs (including payroll, time and labor management, HRIS & employee benefits). - Responsible for identifying, engaging, and closing new business. - Target and cultivate internal and external centers of influence.- Manage and align sales resources including solution consultants, professional services, and executive sponsors to close new business.- Once prospect becomes client, tasked with long term retention. 90%+ success.

Pleasanton, California, Us

-Initiated and maintained long-standing relationships with prospective Enterprise sized customers and executive sponsors in the West Region (Utah, Arizona, Nevada, California, Washington) & Canada -Engaged C-Level executives to position Workday as a viable alternative to legacy ERP solutions and helped develop customers into key references for Workday. -Understood the competitive landscape and provided support for marketing activities and events. -Built early stage pipeline and developed prospect accounts by effectively communicating the benefits of an on-demand/web services architecture.

Sunnyvale, California, Us

-Outbound telephone prospecting to all verticals in the Mid Enterprise -Convert prospects into sales by building value of products through phone and WebEx -Achieve quarterly and annual sales goals against an assigned territory quota -Work with Sales engineer to prepare account strategies and plans -Work with business development team to drive revenue through demand creation and lead management-Partner with the channel (VARs) to drive incremental revenue-Inspire partner investment through development of business strategy-Analyze, identify and plan annual and quarterly territory strategies-Prepare and execute a thorough business plan

Sunnyvale, California, Us

-Work in conjunction with net new team to generate early stage pipeline-“Tip of the spear” in regards to penetrating key enterprise accounts-Utilize information gathering tools to build lists for strategic calls and e-mail campaigns-Coordinate with Marketing team and Strategic Partners to maximize account coverage

Bellevue, Washington, Us

-Oversaw duties as a Customs Entry Writer and Import Agent-Had a team of 3 that I oversaw to ensure Import Freight moved smoothly into Salt Lake City.-

Bellevue, Washington, Us

Responsible for the coordination of the documentation required by U.S. Customs and Border Protection for entry of goods into the US on behalf my clients. Resposible for 15-20 clients.Day to Day respnsibilities included:-Excellent customer service-Audit of all customer brokerage files and payments to customs-Enter and submit documentation through the Expeditors's ABI system, obtaining Customs release and other government agency releases as appropriate. Arrange both delivery and the invoicing of the import account for services rendered-Remediate any issues due to Customs rejections, including; requests for information for clients and any other government agency.-Understand and adhere to all domestic and international shipping regulations-Communication with affliate offices overseas

Bellevue, Washington, Us

-Coordinate and oversee import shipments from origin to destination on a daily basis.- Retrieve shipment details from origin office and work with Customs entry writer to ensure reasonable tranist through supply chain.- Complete all in-bond moves,(i.e I.T.’s and permits to transfer)-Ensure that file contains all necessary document copies in proper sequence-Update tracing notes within internal tracking system.-Remediate any issues directly as they occur throughout transit.-Issue Delivery Order, monitor timely delivery and obtain Proof of Delivery (POD)