Richard Harrell Email & Phone Number

Indianapolis, Indiana Area

Weekend desktop support specialist and data center operator responsible for new user setups, computer imaging, erasure of decommissioned hard drives and software updates. • Implemented procedures to ensure data security in compliance with health information standards.• Exhibiting strong organizational and time management skills to complete projects independently in support of full time I.T. staff.

Westfield, Indiana

Indianapolis, Indiana Area

Coordinated the process of new album releases from planning and production to manufacturing of artwork, components, CD's, and vinyl, following the process through distribution and billing. Managed relationships with clear and timely communication across multiple stakeholders including: record labels, production groups, sales and distribution teams, ensuring successful new product releases. • Instrumental in implementation of new shipping schedules and dedicated daily shipments to customers large and small, resulting in fewer late deliveries, improving customer satisfaction as well as security of confidential and time sensitive assets.• Involved in integration of a major competitor into our operation. Significantly improved rapport with new team members, aligning processes with new sales and production teams and consolidating processes.• Spearheaded a project to update a proprietary radio station solicitation database leading to improvements in accuracy and marketing effectiveness. Changes led to a reduction of return shipments by 30% generating savings in return expenses and work hours.• One of nine people in a global corporation to receive the Droz Star Performer award in 2011. This is Universal Music Group’s highest award acknowledging passionate leaders who exceed all expectations.

Indianapolis, Indiana Area

Managed a team of 5-7 people in imaging and coding of sensitive internal documents for retrieval via database key word searches. Ensured all documents were archived in a timely and secure manner.• Led a company-wide physical document purge during transition to digital archival that substantially increased valuable warehouse space. Coordinated with HR and auditors to ensure retention standards were met and document security was improved. • Go to for internal client relations with customer service and credit groups regarding their imaging needs.• Facilitated routine backup of confidential documents in a manner in compliance with corporate security policies.

Biology, General

Currently Pursuing Microsoft Certified Systems Associate Training.

Activities and Societies: Estimated date of completion December 2017