Richard Harrell Email & Phone Number

Indianapolis, Indiana Area

• Weekend desktop support specialist and data center operator responsible for new user setups, computer imaging, erasure of decommissioned hard drives and software updates.
• Implemented procedures to ensure data security in compliance with health information standards.
• Exhibiting strong organizational and time management skills to complete projects independently in support of full time I.T. staff.

Westfield, Indiana

Indianapolis, Indiana Area

• Coordinated the process of new album releases from planning and production to manufacturing of artwork, components, CD's, and vinyl, following the process through distribution and billing. Managed relationships with.
• Instrumental in implementation of new shipping schedules and dedicated daily shipments to customers large and small, resulting in fewer late deliveries, improving customer satisfaction as well as security of.
• Involved in integration of a major competitor into our operation. Significantly improved rapport with new team members, aligning processes with new sales and production teams and consolidating processes.
• Spearheaded a project to update a proprietary radio station solicitation database leading to improvements in accuracy and marketing effectiveness. Changes led to a reduction of return shipments by 30% generating.
• One of nine people in a global corporation to receive the Droz Star Performer award in 2011. This is Universal Music Group’s highest award acknowledging passionate leaders who exceed all expectations.

Indianapolis, Indiana Area

• Managed a team of 5-7 people in imaging and coding of sensitive internal documents for retrieval via database key word searches. Ensured all documents were archived in a timely and secure manner.
• Led a company-wide physical document purge during transition to digital archival that substantially increased valuable warehouse space. Coordinated with HR and auditors to ensure retention standards were met and.
• Go to for internal client relations with customer service and credit groups regarding their imaging needs.
• Facilitated routine backup of confidential documents in a manner in compliance with corporate security policies.

Biology, General

Currently Pursuing Microsoft Certified Systems Associate Training.

Activities and Societies: Estimated date of completion December 2017