Richard Hawk Email and Phone Number
Richard Hawk work email
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Richard Hawk personal email
With a passion for streamlining operations and enhancing service delivery, I lead modernization efforts as the ServiceNow Customer and Employee Portals Owner at the Tennessee Department of Human Services (TDHS). My role focuses on developing, implementing, and sustaining strategic initiatives that improve the Customer and Staff Portals, ensuring seamless access to TDHS programs and services.Over the course of my career, I’ve honed expertise in Information Technology Management across diverse industries, including government administration, consulting, automotive, healthcare, and insurance. My professional journey includes impactful roles at organizations such as Deloitte, Nissan, Jackson, and Medhost. These experiences have solidified my skills in Digital Transformation, Product Management, Business Process Design, IT Strategy, and Program Management.At TDHS, our modernization initiatives aim to simplify interactions with the State of Tennessee by fostering efficiency, innovation, and a user-centric experience for both customers and staff. By unifying access to essential services, we are transforming how government operates to meet the needs of our communities effectively.I hold a degree from Middle Tennessee State University and bring a strong foundation in Business Process Re-engineering and Project Portfolio Management. I am dedicated to driving positive change in public services through innovation and collaboration.Let’s connect to explore opportunities for partnership and share ideas on transformative projects in government technology and beyond.
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Senior Information Technology ManagerTennessee Department Of Finance And AdministrationNashville, Tn, Us -
Senior ManagerTennessee Department Of Finance And Administration May 2018 - PresentNashville, Tn, UsCurrently leading modernization efforts at TDHS which includes business process redesign, system modernization, and customer journey with a goal of making it easy to do business with state government. -
Program ManagerTennessee Department Of Finance And Administration Oct 2016 - May 2018Nashville, Tn, Us
Richard Hawk Skills
Richard Hawk Education Details
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Middle Tennessee State University (Mtsu)Bachelor Of Science
Frequently Asked Questions about Richard Hawk
What company does Richard Hawk work for?
Richard Hawk works for Tennessee Department Of Finance And Administration
What is Richard Hawk's role at the current company?
Richard Hawk's current role is Senior Information Technology Manager.
What is Richard Hawk's email address?
Richard Hawk's email address is rh****@****tsu.edu
What schools did Richard Hawk attend?
Richard Hawk attended Middle Tennessee State University (Mtsu).
What skills is Richard Hawk known for?
Richard Hawk has skills like Project Portfolio Management, Business Analysis, Sdlc, Pmo, Project Management, Software Project Management, It Strategy, Management, Business Process Improvement, Requirements Analysis, Software Implementation, Program Management.
Who are Richard Hawk's colleagues?
Richard Hawk's colleagues are Maurice Miller, Krissy Yamase, Roosevelt Matthews, Kelly Stewart, Rachel Craft, Carole Stephan, Nicolette Sanders.
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