Richard Hawkey Email & Phone Number

As an Epic Application Coordinator at Temple Health – Temple University Health System, I support the implementation and optimization of the Epic electronic medical record (EMR) system, which enhances patient care and safety, streamlines workflows, and reduces costs. I collaborate with clinicians, analysts, and vendors to ensure the system meets the needs and expectations of the users and the organization. I also troubleshoot issues, provide training, and document best practices.I have a Bachelor of Science in Business Analytics from Ball State University, where I learned how to leverage data and technology to solve business problems and create value. I have multiple certifications, such as Epic Grand Central, CHIME Digital Health, Lean Six Sigma, and ServiceNow, that demonstrate my commitment to continuous learning and improvement. Previously, I was a Career Path Analyst at Optimum Healthcare IT, where I gained valuable experience in healthcare IT principles, project management, issue and risk management, and EMR modules and workflows. I am passionate about using my skills and knowledge to improve healthcare outcomes and efficiency, and I enjoy working with diverse teams and stakeholders.

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  Ball State University

  Business Analytics