Communicates and coordinates overall internal and external media message for the medical center, its staff, and the veterans we serve. Responsible for all coordination and management of special events and outreach of the 382-acre historical campus. Collaborates with community partners to maximize effective coordination of events, messaging, and collaboration of resources.• Develops monthly video content to communicate with veterans and staff. Video content is also aired on local cable access in order to more efficiently further our outreach efforts. • Worked with partners to develop cooperative agreements and memoranda of understanding. • Works with stakeholders to coordinate activities and messaging throughout the Dayton area, ex: Senators, Representatives, local universities, churches, and museums. • Develops speeches, talking points, press releases, and all communication for the Medical Center Director and the overall leadership staff. • Develops professional quality educational & interpretive materials including publications, multi-media presentations, and electronic media. • Manages all aspects of social media accounts for the medical center including creating engaging content and responding to all inquiries.

Develops, budgets, and work with partners to create innovative community based programming based on research and specific audiences on Wright-Patterson AFB. Responsible for all coordination, execution, and organization of all events.• Works with and develops partnerships to enhance programming for the Wright-Pat community. Served as liaison for all administrative support services and activities regarding community programming. • Developed strict budgets for various events and presents polished high-quality programming for a diverse audience. Tracked funds distribution, obligations, and reallocates funds to various cost centers for associated expenditures.• Coordinated across multiple departments (Public Affairs, Protocol) to develop communication plans. Communication included all aspects of event and media planning to include video production, photography, media interviews, and employee newsletters.•. Manages all aspects of FSS social media marketing including Facebook, Twitter, Instagram and other social media accounts as needed.• Utilizes design software (Photoshop, InDesign, Premier Pro) to create in-house marketing materials for all base programming. • Prepares speeches, briefs, videos, PowerPoint presentations, and external communication to a wide variety of on base, and off base partners. • Recruited, retained, and coordinated all volunteers (and VIPs) required for each event. • Used databases and spreadsheet software to create, enter, revise, and retrieve data. Highly proficient in Word, PowerPoint, Excel. Uses software to record all pertinent data on events.

Major duties involve the daily operation and oversight of Blanchard Springs Caverns Visitor Information Center and its recreation area. The cavern offers 3 separate guided tours and the recreation area offers fishing, hiking and camping. Supervising, assigning tasks, administering interpretive and visitor services training, Public Affairs representation, safety oversight, budgetary planning, and fee deposits are a major component of the Supervisory Ranger position. • Served as frontline representative supervisor, responsible for the hiring process and interpretive/hospitality training of 32 guide staff and volunteers at the visitor center. • Responsible for leading and creating interpretative, curriculum education based programming, recreation programming, safety, and logistic training for all tours and outdoor programming. • Coordinated development of long range plans for comprehensive, curriculum-based education programs for on-site and off-site delivery of programs. • Worked with local educators to coordinate local teacher workshops, including development of planning documents, coordination of curriculum development, logistics, instructors and presentations depending upon specific programming. • Managed all aspects of employee training including identifying needs, locating resources for training, and assisting employees in putting training to use. • Organized and conducted media interviews with internal and external partners designed to highlight the activities of Blanchard Springs Caverns and current programming for the season. • Responsible for all social media input including Facebook, Twitter, Instagram and other social media accounts designed to bring attention and engagement to the Forest and the Cave.• Developed text for interpretive site bulletins, rack cards, brochures, wayside exhibits using proper English grammar, syntax, and editorial skills. Updated pubic display signs to reflect proper interpretive message and safety notices.

•Supervised the creation of a revamped Junior Ranger book, which included hiring for a local designer, budgeting for the booklet and creating interpretive educational content for various groups of visitors.• Served as a front-line interpreter; oriented and greeted visitors to Boston National Historical Park. Prepared, researched, developed, and edited information for a diverse public representing a cross-section of the nation and other countries; including different cultures, ages, social, ethic, and economic groups for formal and informal guided tours. • Educated visitors regarding specific rules, regulations, and safety concerns to gain compliance in accordance with NPS standards. • Participated and developed special park promotions and marketing plan by providing creative and technical input in matters related to local marketing events and social media, such as Paul Revere Row, The Boston Tea Party, Town Meeting, Swinging Summer Concerts, and Harborfest. These programs required teamwork and a large amount of collaboration.• Supervised and trained staff (and volunteers) on the use of cash registers, deposits, and opening and closing procedures for an information center according to established procedures. Trained staff and volunteers on the correct use of donation funds, and accountable property. • Utilized various computer programs to enhance and develop interpretive programming, including Microsoft Word, PowerPoint, Publisher, Excel, InDesign, and Photoshop.

• Scheduled and conducted guided walking tours and talks for the public. A strong knowledge of American history and interpretation was necessary for success in this position. • Presented education programs, developed brochures, audio/video materials, and presented diverse audiences (age, sex, and race) with technical and nontechnical information. Oriented visitors to the park, including safety briefs, upcoming events and activities, and answering visitor questions while maintaining a friendly and welcoming atmosphere. • Developed interpretive programs and public relations/outreach tools derived from a variety of media including audio, video, and custom designed programs to provoke an interpretive dialogue. • Prepared, programed and managed an operational budget in accordance with NPS standards to successfully implement a junior ranger summer camp. • Staffed the visitor information center, answered and redirected phone calls. Ordered, inventoried, and stocked the bookstore and managed the cash register/credit card machine were a part of daily operations.