Richard Jones Email and Phone Number

Performance-driven leader with more than 20 years of working in a military environment in an administrative capacity. Exceptional administrative and organizational skills, with a focus in secretarial and clerical functions. Strong work ethic and requires minimum to no supervision while supporting the implementation of all required services, policies, and programs. BA/BS Business administrationComptia Security plusCurrent employment-IT specialist US Navy GS92022- CurrentProvide tech support services to organizations and individual users, addressing issues with both hardware and software systems. Provide hands-on assistance with setting up systems onsite, and walk users through this process from a distance.H2 Performance Consulting CorporationFebruary 2016- 2022COMVAQWINGPAC (CVWP) Whidbey IslandSenior Management Analyst –Analyzes business or operating procedures to devise the most efficient method of accomplishing the work. Plans the study of work problems and procedures, gathers and analyzes data, organizes and documents findings of studies, and prepares recommendations for implementing new systems, procedures, or organizational changes. Collates information into meaningful reports and presentation material. Coordinates with multiple stakeholder organizations and conduct additional root cause analysis. Developments monthly metrics data, review and analysis geared toward improving business processes. Prior work experience- PROLOG INC VAQ-129 Whidbey island WA November 2013 – Jan 2016Responsibilities: Site Team Lead/ Manager Site Team Manager: Responsible for contract task performance and contractor personnel accountability. Familiarization with contract performance and management, Navy policies and procedures; general administrative, operations, and maintenance management. Prior military experience: 20 years Aviation administration.Perform technical, managerial, and support duties required by the Naval Aviation Maintenance Program; prepare aircraft and maintenance related correspondence; maintain directive control and custody records, control forms and reporting requirements.