With over 20 years of experience in the AEC / IT field, I am a versatile and adaptable professional who can handle various technical tasks and challenges. I have a passion for learning new technologies and applying them to solve problems and improve efficiency. I have a background in computer technology, CAD drafting, and architectural, mechanical & electrical design, which gives me a unique perspective and skill set in the AEC / IT industry.In my most recent role as a Field Technician at Essintial Enterprise Solutions, I was the on-site lead tech for a POS upgrade project in Pizza Hut restaurants in and around St. Louis. I installed and configured new registers, firewalls, scanners, printers, and credit card devices, and trained the store employees and help desk team to use them. Previously, I was the IT Manager at Discount Smoke Shop, where I was responsible for a companywide technology upgrade that involved installing new servers, POS, surveillance systems, PCs, and website. I also designed a new logo for the company and implemented a help desk ticketing system. In both roles, I demonstrated my skills in help desk support, windows networking, electrical drafting, and CAD software. I am proud of my achievements and contributions to the success and growth of these organizations.
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Sr. Job CaptainTbe Architects Aug 2024 - PresentSt Louis, Missouri, United States -
Field TechnicianEssintial Enterprise Solutions Jan 2024 - Apr 2024United StatesOn-site lead tech for POS upgrade in Pizza Hut restaurants in and around St. Louis. -
Information Technology ManagerDiscount Smoke Shop May 2020 - May 2023Responsible for companywide technology upgrade.Installed and configure new registers & POS in all 28 stores.Install and deploy new Watchguard firewalls in all stores.Installed new back of house PCs with scanner/printers in every store.Upgraded the surveillance systems in every store to new DVR 1080p systems.Installed new Dell Windows Server 2019 and Windows SQL Server 2019.Installed new credit card processing devices in all 28 stores.Trained store employees and Help Desk team to use new POS.Implemented help desk ticketing system and resolved 100% ticket issues.Designed new logo used on all store signs, email signatures & employee shirts.Responsible for new website with mfr’s mobile coupons (industry first).
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Information Technology Manager / Bim ManagerIdeation Design Group Apr 2017 - Nov 2019Maintained Windows Server 2017 network and Windows 10 workstations.Responsible for all updates to CAD systems, both hardware and software.Standardized workstation licensing for Design and Production Department.Handle all daily IT Help Desk issues.Starbucks Contact Manager. 23 locations built or remodeled.Use REVIT to produce Starbucks construction docs. -
Solar Designer / Information Technology TechnicianArcadia Solar Solutions Mar 2016 - Feb 2017Produce residential and Commercial solar designs using AutoCad and REVIT.Setup LAN in new office.Installed Server, Network Equipment, PCs, Printers and VoIP phones.Managed Help Desk for entire firm.
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Assistant Project ManagerJest Enterprises Aug 2014 - Jan 2016Managed complete update / remodel of a single-family home and two multifamily developments.On-site daily overseeing every phase of project. From site cleanup and demo through finial finish installation.Coordinated and scheduled contractors.Acted as owner representative to city planning department and inspectors.Pulled all necessary permits and scheduled all inspections.
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Computer Aided Design ManagerXorail Sep 2009 - Jul 2014Responsible for migrating 500+ engineering workstations, coast to coast, from MicroStation V8 2004 to MicroStation XM to MicroStation V8i.Created custom interfaces for each client railroad.Full integration and configuration of custom MicroStation Interfaces into Bentley ProjectWise Management system.Developed and enforced firm wide CAD Standards.Created and maintained Corporate CAD Manual.Handled all help desk issues including CAD issues, Windows OS issues, Windows network issues, large format printer support, high volume laser printer support, and general computing issues.Developed and implemented training for custom CAD system. -
Computer Aided Design ManagerTmad Taylor & Gaines Sep 2007 - Dec 2008Responsible for upgrading, customizing and training staff on AutoCAD 2008.Quality Checked deliverable drawings to ensure adherence to CAD Standards.Maintained all office CAD systems.Production drafting of electrical and mechanical systems as needed.
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Computer Aided Design ManagerSullivan Designs Inc. Dec 2005 - Aug 2007Responsible for all updates, maintenance, and configuration of MS Windows Small Business Edition LAN.Maintained, updated and installed all workstations in entire firm.Resolved all help desk tickets in timely manner.Updated entire firm from AutoCAD 2002 to AutoCAD 2006. Mechanical Desktop, Electrical Desktop and AutoDesk Building 3D licenses used.
Richard K. Education Details
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Computer Technology/Computer Systems Technology -
The Cad InstituteCad/Cadd Drafting And/Or Design Technology/Technician
Frequently Asked Questions about Richard K.
What company does Richard K. work for?
Richard K. works for Tbe Architects
What is Richard K.'s role at the current company?
Richard K.'s current role is Living my best life.
What schools did Richard K. attend?
Richard K. attended Arizona State University, The Cad Institute.
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Richard K.
Los Angeles Metropolitan Area -
Richard K.
Senior Engineering Manager | Azure Performance Monitoring Expert | Driving Scalable Solutions & Operational ExcellenceGreater Seattle Area -
Richard Ogawa
Campbell, Ca3gmail.com, att.net, gardenland.com1 +140894XXXXX
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