Shine! are at the cutting edge of Mobile Repair Technology and have been working for almost 10 years to shape the future of the mobile body shop sector. Implementing standardised working practises and establishing firm relationships with leading refinishing suppliers Shine! achieved ATA and BSI accreditation in 2010 and are committed to redefining the expectations of the industry and our customers with the very best body shop repairs at our customer's convenience. Shine! are still the only mobile body shop to work to these exacting standards and are able to offer full manufacturer approval on every repair with a unique lifetime guarantee. Responsibilities- Day to day management of our fleet of technicians through our sector management structure- Driving Quality throughout the business via process auditing and technical accreditation- Managing performance and productivity through KPI's and active diary management.- Improving Shine! OEM status and brokering support from the UK's leading vehicle manufacturers.- Representing Shine! within the industry, working with suppliers and partners to mandate accreditation and standards through the IMI and BSI.Achievements- Strengthened the Shine! fleet with budgeted growth forecast at 80 vehicles by 2017.- Gained PAS125 and ATA Accreditation in mobile cosmetic repairs in 2010, the only mobile body shop to achieve this standard in the UK.- Enhanced the insurance repair arm of Shine! to accommodate a year on year claims uplift of over 29% between 2012 to the present.

My responsibilities included managing a field team of 9 Shine! technicians to complete technical cosmetic repairs on customers vehicles.