Richard Kish Email & Phone Number

New York, United States

• Introduced and implemented four new monthly student and instructor audit reports with dashboards using SQL and Excel
• Conducted performance and developmental analysis in Excel resulting in a 200+% increase in student licensure rate from 2023
• Processed and audited disability data for 150+ students by communicating with medical staff and meeting HIPAA compliance
• Supervised two departments by regularly scheduling staff meetings to improve operations, safety, and communication on center

Hancock, New York, United States

• Performed ETL processes on historic quarterly and yearly sales data from eBay, Mercari, Poshmark using Microsoft SQL Server
• Constructed an interactive BI dashboard using Tableau to uncover key insights on customer order behavior and market trends
• Successfully provided inventory recommendations which increased ROI by 80+% and increased revenue by 16% in 2023
• Provided effective customer service by resolving client issues and creating positive shopping experiences; consistent top-seller

New York, New York, United States

• Conducted big-data mining and ETL processes to build a predictive model for public transit performance in the NYC metro area based on customer sentiment using transit-related tweets
• Effectively communicated with upper management to understand program requirements, and developed strategic plans and effective solutions as a team, and individually, that met deadlines
• Collaborated with other data scientists using Google Cloud Shell equipped with R and Python, and led several meetings introducing new teammates to program design elements
• Utilized URL data pipelines in RStudio and Python to retrieve word-sentiment datasets, public transit performance datasets from various sources, including all NYC MTA subway/heavy rail/bus agencies, NYSDOT, NJT, and.
• Analyzed >250,000 transit-related tweets, and >60,000 agency-documented transit events with R (Tidyverse) and Python (Pandas) using NLP analysis, Naïve-Bayes classification, and a longitudinal study of behavior from.
• Manually assigned >5,000 Naïve-Bayes classifications to custom dictionaries and datasets for labeling specific transit-related events, relevant customer concerns, and sentiment ratings

Upper Delaware Valley, New York

• Collaborated with clients to understand their needs, and contributed to a team that developed strategic solutions to meet their requirements, increasing customer satisfaction
• Using problem solving and time management skills, adapted to changes and additions to client requirements and design preferences while meeting construction and installation deadlines
• Demonstrated strong listening skills to quickly learn and perform a wide variety of landscaping skills, including deck installation, drainage installation, demolitions, interior remodeling, lawn maintenance, use of.
• Provided exceptional client service and contributed to a wide range of landscaping projects while working 40+ hours per week at numerous sites across Delaware and Sullivan Counties

New York City Metropolitan Area

• Using effective communication, time management, and problem solving, instructed programming courses using Python, MIT Scratch/Scratch Jr. to K-12 students across NYC
• Tutored K-12 students in math through calculus, sciences, and computer science/engineering
• Worked with Columbia Grammar Preparatory School, and the Stephen Wise Free Synagogue
• Utilized virtual toolsets for visualization to provide informative, fundamental tutoring sessions for students through Zoom
• Effectively communicated with parents on their child’s progress and learning path while simultaneously managing their weekly scheduling

Associate Of Science - As, Computer Science, 3.92

Activities and Societies: Computing Sciences Club • Dean’s List 2022, 2023 • Gained a wealth of knowledge in the computing sciences, data.

Civil Engineering

Activities and Societies: University Transportation Research Center Region 2 (UTRC), Concrete Canoe Club (SEAoNY), Mens Track & Field •.