Richard Klein is the Lead Partner in the Strategic Training and Communications group at RGP, responsible for supporting clients across the country in providing innovative solutions to improve performance. Richard and his team provide clients with customized performance improvement solutions that allow organization to rapidly adopt critical processes and systems. Richard and his team bring innovation to technology solutions which improve the performance of individuals, teams and organizations as a whole. Richard has more than 25 years of experience leading process improvement, sales, training, and strategic communications efforts for a wide variety of Fortune 1,000 companies. Prior to joining RGP, Richard owned his own company for more than 10 years that specialized in improving the performance of Human Capital for some of the largest organizations in the country, leveraging technology and cutting edge tools. Prior to owning his own company, Richard was the Vice President of New Media in charge of the design and development of internet, intranet and e-commerce for AT&T Capital.

Richard leads the National Collaboration Practice at Accretive Solutions. Richard is an expert in Customer Engagement, Sales Enablement, Strategic Communications and Training and Development. Accretive Solutions is a privately held, national business consulting and executive search firm providing client solutions that improve its client’s financial, operational and IT performance. The firm specializes in a wide range of business consulting solutions including: business transformation; financial, accounting & reporting; governance & compliance; information technology and executive search.Accretive Solutions has offices in: Atlanta, Chicago, Dallas, Detroit, Houston, Jacksonville, Los Angeles, San Francisco and Silicon Valley.As National Practice Director for the Collaboration Group, Richard leads a team of professionals that consult with clients to develop initiatives that either generate significant revenue through more effective training, communication and marketing or save operational costs. Richard's group is known for bring cutting edge solutions to complex problems in affordable ways that are easy and quick to implement. Some examples of current work include:• Through the RAPID Adoption Program, Richard's group has helped increase the adoption of many ERP and CRM systems, including Salesforce, SAP, NetSuite, SharePoint, to name just a few.The program combines, state of the art training and communication modules accessible from a computer, smartphone and tablet in an intuitive and highly effective manner. • Development of comprehensive strategic communication plans and the development of digital tools to support large enterprise wide communication and investor relations programs.• Development of comprehensive global training curriculum for enterprise wide software roll outs.• Development of comprehensive marketing and internal communication programs.

TIP - A Human Capital Consulting company - a provider of strategic communications and consulting services focused on supporting internal and external communications through the development of web-enabled solutions to develop Human Resource and Sales organizations in improving the performance of individuals, leaders and sales professionals. Drawing on the years of experience in working with a wide variety of Fortune 1,000 companies and in leveraging emerging media technologies, TIP created a suite of consulting services and web-enabled solutions designed to drive organizational performance. Areas of focus included:• HR Strategies• Training and Development• New Employee Orientation• Strategic Communications• Leadership Development• Sales Development and Effectiveness• Performance Improvement • Competency Development • E-Learning

In charge of Corporate Communications, Internet, intranet and e-commerce development beginning at its inception in 1993. Supported AT&T Capital business units globally in Communications and the design and development of internet, intranet and e-commerce applications. Managed an international team of communications and technology professionals in the design/development and roll out of enterprise wide software applications to support Corporate Communications activities.Worked with individual business units to establish internal and external communications and craft solutions based on unique needs to drive organizational performance. Developed cutting edge solutions for Human Resource organizations and Sale groups to drive revenue growth. Responsible for all internal and external communications and investor relations.