Projects:PHMSA Team Training (CRM Training)Southwest Gas Dispatch Mentor ProgramSouthwest Gas Dispatch CQI TeamCompetencies & Software:Microsoft Suite (Word, PowerPoint, Excel, Forms)Articulate 360Learning Management Systems (LMS)Oracle & SAP based softwareGIS & Mapping SoftwareSupervisory Control and Data Acquisition (SCADA)SkillsExtensive customer service, sales, and training.Effective communicator in all aspects.Immaculate attention to detail.Analytical and critical thinking.Strong multi-tasking skills.Content development.Certificates40+ Certificates in:TrainingContent DevelopmentSupervision & ManagementCertified Technical Facilitator / Trainer from Langevin Learning Services