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More than 28 years of experience in planning, developing and implementing information solutions for financial and credit card systems. Strong background in user relations and support, complete project management from conceptualization and requirements determination to final testing and implementation of time sensitive projects. Results oriented. Adept at crisis management and problem solving in a fast paced environment. Excels at coordinating multiple concurrent projects and ensuring timelines and deliverables are met. Proven ability to lead teams with diverse technical backgrounds and varied skill levels. A proven track record of success by providing leadership and promoting teamwork.
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It Manager @ FiservCognizant Oct 2019 - PresentTeaneck, New Jersey, UsTest Metrics reporting and creation Test Progress reporting throughout the release cycleAdministration of qTest Test management software and Users Administration of JIRA software and Users Responsible for remediation of vulnerabilities and management of software upgrades -
Test Automation Engineer @ FiservCognizant Jul 2019 - Oct 2019Teaneck, New Jersey, Us
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It Director - Financial And Credit Card SystemsFullbeauty Brands Sep 2017 - Jul 2018New York, Ny, UsResponsible for providing leadership and technical advice to lead the IT department.Collaborated with other directors and corporate level executives in a team setting to reach organizational goals by assisting in Integration management, resource planning, strategy development, strategic implementation of technology and process improvement. Manage IT team results by clearly communicating job expectations, scope management, project objective monitoring, and appraising job results. Provided project recommendations, guidance, direction, and authorization to initiate and implement mainframe projects related to outside vendors or strategic clients. Responsible for the accurate execution of over $1 billion in credit transactions and the reporting that supports each transaction including Sales Tax and cost of goods. Lead IT team through the conversion from the mainframe based Vertex Sale tax system to Avalara Sales Tax which is web-based and accessed via Web Services in a batch environment. -
It Sr. Manager - Financial And Credit Card SystemsFullbeauty Brands Mar 2010 - Sep 2017New York, Ny, UsResponsible for overseeing the daily IT workflow, prioritization of work, staffing, training and developing of employees within the IT department. Created personal and professional growth opportunities by coaching, counseling, strength and weakness analysis and action planning. Communicated project information and status to Key stake holders. Facilitated interactions between IT professionals, vendors, staff and users. Developed and enforced IT policies and standards. Built strong business relationships and acted as lead IT contact and liaison between all outside contracted IT vendors and service providers working with the financial or credit card processes. Leveraged strong relationships to negotiate pricing terms and conditions of IT agreements. Developed, implemented, maintained and monitored compliance solutions for PCI DSS through all systems. Utilized creativity to find innovative solutions for IT data flows throughout the organization.
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It Manager - Financial And Credit Card SystemsFullbeauty Brands Apr 2005 - Mar 2010New York, Ny, UsResponsible for yearly goal setting, performance evaluations and workload assignments for the Financial and Credit Card Systems team members. Manage all projects assigned to team and insure deadlines are met. Work closely with users to design effective and efficient solutions to fulfill their needs. Consistently promote an open forum to share ideas and create teamwork. Manage all Business development projects and coordinate with other IT management.
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Senior Systems Analyst, Financial SystemsFullbeauty Brands Dec 2001 - Mar 2005New York, Ny, UsProvide leadership and guidance to finance team and also other team members when requested or needed. Played key role in the conversion of the legacy AP and GL systems into Oracle Financials platform. Designed process to post journal entries on a daily basis instead of monthly and feed to Oracle based system via DB2. Proven the ability to communicate effectively with high-level executives and lead the development efforts that meet company goals.
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Systems Analyst, Financial SystemsFullbeauty Brands Sep 1999 - Nov 2001New York, Ny, UsResponsible for Y2K upgrades for all financial system packages. Worked with AP & GL maintenance vendor as a Beta Site for their Y2K changes. Coordinated all phases of testing of this project. During this time period I also designed and coordinated the implementation of the IT portion of the Chadwick’s Payroll conversion. Effectively assigning tasks to several IT associates and coordinating their completion times allowed this project to be completed ahead of schedule. Controlled workload of financial systems team members and involved in interview and hiring of new team members. Held responsible for the productivity and performance of entire team. Reduced paper cost by implementing new reporting procedures to minimize size of reports or stopping unneeded reports from being printed
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Senior Programmer Analyst, Financial SystemsFullbeauty Brands Jul 1997 - Aug 1999New York, Ny, UsSolely responsible for the upgrades and maintenance of the Dun&Bradstreet Accounts Payable and General Ledger Systems. Provided user training of any enhancement to the AP or GL systems. Developed and implemented process to interface the AP system and provide 1099 reporting to the IRS. Designed and created functional documentation for the Bankcard Chargeback System. Coded and installed per specifications. The creation of this system greatly reduced the manpower needed to process the companies chargebacks and expedited the time frame in which contact was made to the customer by our Customer Protection Group. Instrumental in the training and development of team members.
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Programmer Analyst, Financial & Inventory SystemsFullbeauty Brands Feb 1996 - Jun 1997New York, Ny, UsPerformed problem analysis, programming and testing to support the users and fulfilled maintenance requirements. During this period I was responsible for Accounts Payable and General Ledger support for the Chadwicks of Boston Conversion and also responsible for the primary development work on the in-house Deferred Billing system
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Programmer, Financial & Inventory SystemsFullbeauty Brands May 1994 - Jan 1996New York, Ny, UsCreated and modified Cobol and CICS programs to provided specifications. Supported the fulfillment ofnumerous user requests, the development of the Financial Inventory Reporting System (FIRS) and the Effort Expansion Project.
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Tow-In System AdministratorIndianapolis Police Department Oct 1992 - May 1994Maintain and update existing IDEAL programs. Design, code, test and implement new parts of the system to create a more efficient work flow for users. Develop and write program instructions for users. Train users on system operating procedures and on new/changed programs.
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Programmer AnalystIndianapolis Police Department Aug 1990 - May 1994Meet with users to establish computer system needs. Design and code reports to comply with needs of users. Develop batch programming applications in COBOL, maintain and update existing programs. Work on special projects using CICS.
Richard Lacy Skills
Richard Lacy Education Details
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Morehouse CollegeComputer Science
Frequently Asked Questions about Richard Lacy
What company does Richard Lacy work for?
Richard Lacy works for Cognizant
What is Richard Lacy's role at the current company?
Richard Lacy's current role is IT Manager @ Fiserv.
What is Richard Lacy's email address?
Richard Lacy's email address is rs****@****bal.net
What is Richard Lacy's direct phone number?
Richard Lacy's direct phone number is +131725*****
What schools did Richard Lacy attend?
Richard Lacy attended Morehouse College.
What are some of Richard Lacy's interests?
Richard Lacy has interest in Investments, Giving Back To The Community, New Technology, Skiing.
What skills is Richard Lacy known for?
Richard Lacy has skills like Project Management, Multi Channel Retail, Card Not Present, Paymentech, Vendor Management, It Management, E Commerce, Process Improvement, Sdlc, Analysis, Erp, Team Leadership.
Who are Richard Lacy's colleagues?
Richard Lacy's colleagues are Thavaseelan Saravanan, Jason Aderhold, Anca Paine, Raju Kumar, Deepak Rajiven, Shakshi Bhatnagar, Andrea Garí.
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