Business Manager with 10+ years’ experience, with the past 5 years specifically in call centre environments. A proven history of leading and supporting the development of managers within a professional and fast-paced environment. Diverse range of skills and experience including; customer experience development, human resources, recruiting and project management. Relocated to the UK in 2013 from a General Management role focussed on Operations and Finance in the field of conservation to transfer my skills and expertise into a role I feel passionately about.