Richard Lightle Email & Phone Number

Mortgage Loan Originator; bringing purchasers and banks together. I help make Home Loans happen. It's a bit of an art shopping Wholesale Lenders for the best product and rate available to meet the customer's unique needs and doing so with haste. Home ownership is the biggest purchase most people will ever make and having someone navigate through the process looking out for the customer is a real advantage. NMLS#2378163

Austin, Tx, Us

Responsible for customer acquisition, revenue growth and margin expansion in Central Florida. We deploy and integrate neuromarketing systems that help businesses look, sound and smell better. Through sensory applications we put the WOW! in customer experiences. Our core products for businesses include, but are not limited to; Background/Foreground music and systems, On Hold and Overhead Messaging, Satellite TV (DISH an DirecTV) and Matrix systems, Audio/Video Distribution systems, Voice Privacy and Assisted Hearing systems, CCTV systems, Scent systems, Digital Signage, Conference Room systems, Telephony and much more.

Helping to build a multi million dollar retail cable satellite business throughout the Southeastern US. Establishing policy and procedures for the marketing, sales and processing of new customer acquisitions. Creating and launching Technician Sales Programs. Building and launching Division Sales Teams. Establishing an Inbound and Outbound Sales Call Center. Creating and building Division Retail Centers. Staffing and building a Corporate Sales and Marketing Team to support the operation.

The Foundation is a 501c3 that messages to teens about safe driving practices. Oversee all aspects of the Foundations program implementation in area High Schools. Represent the Foundations interests within this space forming strategic alliances, and providing leadership and assistance to other organizations with the same mission. Spearhead fund raising activities allowing for greater presence in area High Schools and higher visibility of message to teens. Act as Foundation spokesman.Achievements:• Grew in school presence from 3 events annually to 36 events annually reaching over 13,000 area teens each school year. • Secured position on National Safety Councils Florida Teen Safe Driving Coalition. First 501c3 invited to the coalition.• Helped secure new Drivers Education Manual for Florida High Schools. • Secured permanent signage with Foundation message on the superstructure of 6 area high schools. The only business logo allowed on area schools outside of the athletic stadiums.• Grew funding donations to include in kind contributions from $25K annually to in excess of $450K.

Us

WOW! provides Cable, Phone and Internet services. WOW! acquired Knology for $1.5B in July of 2012.Oversaw all sales and marketing functions for $64M market, including supervision of up to 56 managers and associates in residential sales, special markets, residential marketing and public relations departments. Formulated marketing campaigns, developed competitive strategies, determining price points, and established local branding and positioning identifying company as community-based organization. Produced company; TV, radio and print advertising. On Air Company Spokesman. Full budgeting and P&L Management responsibility.Accomplishments:• Created and delivered presentation to WOW! President and investment bankers regarding viability of market resulting in market retention and an additional $24M investment from WOW! stakeholders.• Established loss leader pricing strategy to drive customer contact and increase sales to offset a corporate budgeting error. Exceeded goal by 13% and improved all product sales lines by 60%, a five year performance high.• Created fun and engaging incentive programs to stimulate sales, resulting in 23% increase.• Developed marketing programs positioning company against more established and larger competitors to drive revenue in the 13th largest MSA. Succeeded in turning around a division lose of $12M annually, to a $12M profit contributor.• Built team to focus on customer acquisition. Delivered over 350K new connections in 10 years.

Knology provides Cable, Phone and Internet services.Held responsibility for sales and marketing operations within $46M market. Supervised 26 managers and associates in residential sales, special markets, marketing, B2B sales, and public relations departments. Created marketing campaigns, developed competitive analyses, determined price points, set local branding and P&L Management.Accomplishments:• Revitalized company’s B2B approach, including revamping processes, contracts, modeling and budgeting. Increased B2B sales by over 400% in one year and became 18% ($8.3M) of revenue over four years. • Formulated sales and marketing strategy to maximize growth opportunities and earn further investment. Exceeded company expectations (investment modeling) by 28%, resulting in disproportionate amount of further capital investment.• Beat budgeted expectations annually and increased division revenues by $25M.• Provided market edge by providing content that differentiated our services from the competition.

Stamford, Ct, Us

Paragon Business Systems, a Time Warner Cable company, provides Cable, Phone, Internet, Background Audio, Surveillance and Systems Integration to B2B customers.Oversaw $13.5M commercial cable operation within top 10 market. Developed operating procedures for aggressive growth in new vertical market, commercial cable. Supervised customer service, operations, sales and marketing. Full budgeting and P&L Management responsibility. Determined long term viability of B2B services focus within national Time Warner Cable model.Accomplishments:• Grew revenue by 220% in 2.5 years ($6.1M to $13.5M). Developed corporate model that was subsequently rolled out to other divisions.• Increased add-on product sales by 250% and extended average contract terms from 34 months to 49 months. Business accounts with additional products and extended contract terms on average exceeded estimated value of residential accounts by tenfold.• Implemented comprehensive training and certification program for commercial audio/video systems integration for sales and operations personnel in response to expansion of revenue lines.• Handled business management of A/V distribution system for Alamo Dome, home of San Antonio Spurs. Ensured strategic goals were set appropriately, managed $4.6M budget and provided ongoing strategic management.

Stamford, Ct, Us

Paragon Business Systems, a Time Warner Cable company, provides Cable, Phone, Internet, Background Audio, Surveillance and Systems Integration to B2B customers.Responsible for development, implementation and training on new products and revenue streams. Also responsible for the service and installation of all customers. This includes P&L responsibility for Product Development, Special Market Sales and Operations.Achievements:• Researched and implemented multiple new revenue streams increasing revenues by over 25%.• Grew Multiple Dwelling Unit business by over 60% through a coordination of various departments and an introduction of new products.• Established company as a premier commercial audio and surveillance system provider.• Developed internal Field Technicians to a level that the position became an advanced career path opportunity for Residential Technicians.• Managed Contracted Operations assets noted for their professionalism and skill that drew off duty communications personnel from 4 military installations.

Stamford, Ct, Us

Paragon Business Systems, a Time Warner Cable company (formerly KBLCOM), provides Cable, Phone, Internet, Background Audio, Surveillance and Systems Integration to B2B customers.Responsible for Sales and Marketing in TWCs' largest B2B operation with P&L responsibility for Sales and Marketing.Achievements:• Grew annual revenues by 133%.• Lead a Sales team widely noted in the industry for its success.• Top producing Digital Music Express Commercial sales team in the nation.• Recognized as the Highest Growth Department in KBLCOM.• Designed the companies B2B Capital Investment Modeling.

Paragon Business Systems, a KBLCOM company, provides Cable, Phone, Internet, Background Audio, Surveillance and Systems Integration to B2B customers.Responsible for the growth, maintenance, compliance to Federal Regulations and renegotiation of 5 Military Base Cable Contracts. Franchises.• Increase revenues of Federally funded accounts by 32%.• Responsible for 64% of Paragon Business Systems - San Antonio revenues

Paragon Business Systems, a KBLCOM company, provides Cable, Phone, Internet, Background Audio, Surveillance and Systems Integration to B2B customers.Responsible for the sale of Commercial Services in the San Antonio area.Accomplishments:• Produced 28% of all sales from a team of 6 Account Executives and consistently rated as the top performer.• Responsible for Paragon Business Systems' first bulk accounts.• Charter Member of the Digital Music Express for Business Sales Team.

Arlington, Virginia, Us

Assigned to the 3rd Brigade, 8th Infantry Division, Forward Deployed.Responsible for the survivability of a Brigade sized Armor Heavy Task Force in a Nuclear, Biological or Chemical contaminated environment. Also responsible for the tactical targeting of Nuclear, Biological and Chemical warfare assets to manipulate the battlefield and or defeat threat forces.Accomplishments:• Awarded Regular Army Commission (only top 5% of commissioning Officers in 1988).• Highly decorated. • Ran a Brigade Command Post and Alpha Team.• Received a high level Security Clearance.• Was certified as a Military Historian

Responsible for teaching American History to undergraduate college students.Accomplishments:• Thesis was published.• Inducted in Phi Alpha Theta (History Academic Honors Society).• Awarded Certificate of Achievement from the School of Applied Arts and Sciences for research Excellence.• Distinguished Military GraduateAlso during this time held the positions of;Cadet Major - S3 in SWTROTC. Responsible for all ROTC unit operations and field exercises.Cadet in the Texas National Guard. Attached to a Self Propelled Field Artillery unit. Responsible for the Fire Direction Control Cell.

Randolph Afb, Tx, Us

Assigned to the 390th ISOS in support of SAC Underground Headquarters.Responsible for establishing strategic emergency communication networks typically connecting NORAD, SACHQ, Pentagon, White House and other strategic assets.Accomplishments:• Selected for Officer Commissioning program, ROTC• Designed Emergency Communications Routing Web and Procedure for post nuclear strike operations.

Masters, Military History And Poliical Science

Associates, Computer Operations

Bachelors, History And Philosophy (Dual Major)