Richard Lloyd-Jones work email
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Richard Lloyd-Jones personal email
With over 20 years of experience in technology, I have cultivated a strategic leadership ethos that empowers businesses through innovative digital and technology strategies. My career as a Technology Consultant and former roles in senior leadership spans multiple industries, where I have excelled in enterprise-level IT strategy, cybersecurity, data analysis, and knowledge management. I am known for my professionalism, integrity and open communication style which enables me to connect with key stakeholders and deliver sustainable outcomes. My leadership is characterised by the successful management of complex projects and process improvements. Navigating the dynamic technology landscape, I bring a strong customer service orientation and advanced technical proficiency across diverse technology domains.
Rlj Consulting
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DirectorRlj Consulting Dec 2023 - Present
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Stay-At-Home Parent & Technology ConsultantRlj Consulting Sep 2023 - Dec 2023
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Head Of Information TechnologyScanlan Theodore Jan 2023 - Sep 2023Melbourne, Victoria, AuDelivering a portfolio of programs, services and projects to enhance and evolve the growth of an iconic Australian business, -
Technology Manager, Apac Operations & SupportLululemon Sep 2019 - Dec 2022Vancouver, Bc, CaKey aspects of this role include:Leading a team of support specialists, operational specialists, and project deployment specialists in a L1/L2 capacity across the APAC regionManaging the team that works on the front lines, and supports the needs of retail stores, office and distribution centre personnel during all operating hoursManaging a suite of vendors to provide in-market support for stores and corporate usersProvide operational metrics and status reports to effectively manage and review all aspects of production environment.Have a forward-thinking mindset with support data, and people at the forefront with strong people skills relating to leadership team members spanning a variety of levelsFollow defined support methodology with a strong tie back to lululemon SSC in Vancouver for technical escalation and leadership -
General Manager Of TechnologyPalace Cinemas Nov 2017 - Oct 2019South Yarra, Victoria, AuKey aspects of the role involve the creation, execute and drive Technology and Digital strategy to support a Palace seamless customer experience across all touch points. Redevelop online presence to drive customer engagement and ensure a seamless customer journey. Management of IT team and vendors encompassing Helpdesk, Infrastructure, Network and Digital landscape. Develop and lead ICT strategy as the business matures. Develop and execute the implementation of business process change and project methodology. Provide guidance to the Palace Board attaining class leading customer experience in cinema entertainment. Develop and drive IT team to high performance standards. Establish key strategic vendor relationships to assist in Palace’s growth strategy. -
It Manager Aus/NzLululemon Athletica Australia & New Zealand Nov 2013 - Nov 2017Vancouver, Bc, CaKey aspects of this role involve: maintaining relationships with the leadership team in Australia, providing guidance with strategic delivery of technology solutions. Coordinating activities of IT groups and vendors in Canada, Australia, and New Zealand regions, to ensure positive results for stores, DC and SSC. Leading the delivery of technology solutions at corporate and store level & coordinating solutions delivery with peers in Vancouver. Develop and mange Australian IT budget and reporting on expenditures. Building relationships with vendors and creating cost-efficient contracts. Analyses of the business requirements of all departments to determine their technology needs, and implementing effective solutions
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Network Systems ManagerLeaseplan Jul 2009 - Jul 2013Amsterdam, North Holland, NlKey aspects of this role involved: the management of the day-to-day operations of the Network Administration and Service Desk teams; development and maintenance of relationships within the business; creation and management of supplier relationships; management of operational and capital expenditure budgets; administration of infrastructure, environmental, system capabilities and availability to agreed KPIs; supervision of IT upgrades and product releases; and the maintenance and improvement of Business Continuity Procedures. -
Network Systems AdministratorLeaseplan Jun 2004 - Jul 2009Amsterdam, North Holland, NlResponsibilities encompassed the administration of: all Intel severs, computer room environmentals the Citrix Presentation Server 4.0 environment; the VMWare Environment; Citrix Access Gateway; Citrix Password Management; the Windows 2003 environment; the Network Appliance Filer; and the CommVault backup strategy. Additional duties involved acting as the Active Directory Domain administrator for the LeasePlan Asia Pacific tree.
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Lan/Wan AdministratorLeaseplan Feb 2002 - Jun 2004Amsterdam, North Holland, NlMain tasks involved: the administration of the Citrix MetaFrame XP environment; administration of a Windows 2000 environment; fulfilment of requirements related to the Active Directory Domain for the LeasePlan Asia Pacific tree; administration of the Network Appliance Filer; provision of second level and desktop support; and the administration of the BrighStor backup environment.
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Systems EngineerMicrohelp Aug 2001 - Jan 2002AuBuilding and implementing network solutions for corporate and Government departments. Technologies used include: Windows 2000 (Server and Professional) - Worked as part of a team upgrading MicroHelp’s internal infrastructure from NT4 and Exchange 5.5 to Windows 2000 and Exchange 2000. This project included rolling out new servers and workstations. Building PC’s, diagnosing and resolving problems (both hardware and software related) and installing software. MS Exchange 2000 administration. Citrix MetaFrame XP – Implemented two Citrix environments (Department of Justice & Vic Roads) as part of a team. Office 97 & 2000 & Lotus Notes R5 implementation and support. -
Service EngineerAcer Mar 2001 - Aug 2001Servicing, diagnosing and repairing Acer hardware.
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Service EngineerFujitsu Oct 1999 - Jan 2001Servicing, diagnosing and repairing Intel hardware
Richard Lloyd-Jones Skills
Richard Lloyd-Jones Education Details
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Victoria University Of WellingtonManagement Information Systems & Commercial Law -
Scots College
Frequently Asked Questions about Richard Lloyd-Jones
What company does Richard Lloyd-Jones work for?
Richard Lloyd-Jones works for Rlj Consulting
What is Richard Lloyd-Jones's role at the current company?
Richard Lloyd-Jones's current role is Director | Digital Strategy, Knowledge Acquisition, Enterprise IT Strategy, Cyber Security.
What is Richard Lloyd-Jones's email address?
Richard Lloyd-Jones's email address is ri****@****.com.au
What schools did Richard Lloyd-Jones attend?
Richard Lloyd-Jones attended Victoria University Of Wellington, Scots College.
What skills is Richard Lloyd-Jones known for?
Richard Lloyd-Jones has skills like Disaster Recovery, Vmware, Citrix, It Management, Itil, It Strategy, Active Directory, It Service Management, Servers, Management, It Operations, Data Center.
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