Richard M. Email and Phone Number

• Designed and deployed a system to quickly locate and retrieve work orders as needed for efficient routine computer maintenance, including hardware replacements and software troubleshooting. • Assisted professors during COVID-19 pandemic by providing technical support for online courses, particularly with Zoom and PC issues. • Gained expertise in virtualization technologies, such as VMWare Workstation, VirtualBox, and VMWare ESXi.

• Collaborated with logistics leads to set up a sanitation and imaging station in office, aimed at optimizing equipment preparation process and enhancing efficiency. • Troubleshot and repaired computer equipment to save costs and resources, instead of opting for replacements. • Devised and implemented strategies to improve the imaging and wiping processes for computers. • Adapted new time management strategies quickly to meet deadlines and prioritize tasks effectively.

Responsible for quickly and accurately completeing assignments to be shipped to store locations.Operates MHE equipment nightly, including a fork lift and walkie rider to collect products.Picks product from mods, to be conveyered to the outbound department for shipping.Responsible for end of night clean up, including picking up empty palletes, throwing away trash, and sweeping the mods.Help co-workers with assignments as needed, when done with own work.Ensures quality of own work nightly

Responsible for overall cleanliness and sanitation of kitchen.Knowledge of all chemicals used for cleaning and sanitation.As needed direct other stewards in nightly projects.Have working knowledge of Front Desk, Housekeeping, Security, Banquet, and F&B procedures.Experience in scheduling.Experience in ordering supplies for department within monthly budget.Ensuring all chemicals and supplies are provided.Experience in communicating in a multilingual environment.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.Issue receipts, refunds, credits, or change due to customers.Assist customers by providing information and resolving their complaints.Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.Greet customers entering establishments.Answer customers' questions, and provide information on procedures or policies.Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.Request information or assistance using paging systems.Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Answering customers questions regarding merchandise and services.Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.