Richard Malone, Mba
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Richard Malone, Mba Email & Phone Number

Director, FutureChoice Participant Services at Manulife John Hancock Retirement
Location: Memphis Metropolitan Area, United States 9 work roles 3 schools
1 work email found @jhancock.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email r****@jhancock.com
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Current company
Manulife John Hancock Retirement
Role
Director, FutureChoice Participant Services
Location
Memphis Metropolitan Area, United States
Company size
5406 employees

Who is Richard Malone, Mba? Overview

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Quick answer

Richard Malone, Mba is listed as Director, FutureChoice Participant Services at Manulife John Hancock Retirement, a with 5406 employees, based in Memphis Metropolitan Area, United States. AeroLeads shows a work email signal at jhancock.com and a matched LinkedIn profile for Richard Malone, Mba.

Richard Malone, Mba previously worked as Manager, Client Services at John Hancock and Senior Client Service Manager at Empower Retirement. Richard Malone, Mba holds Master Of Business Administration - Mba, Professional Mba from The University Of Memphis.

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Email format at Manulife John Hancock Retirement

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*@jhancock.com
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AeroLeads found 1 current-domain work email signal for Richard Malone, Mba. Compare company email patterns before reaching out.

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Profile bio

About Richard Malone, Mba

I have performed many positions within my retirement industry career ranging from call center customer service, distribution processing, to client management. I have gained 15 years of ERISA knowledge. I am currently a Manager of Client Service with John Hancock. I manage a team of Client Service Managers whom handle fully bundled plans, TPA plans, and NQ plans. Our prime market space is $10 mil-$100 mil AUM however we also manage many plans $250 mil +. I have a strong focus on recruitment and hiring in our department as I have hired and onboarded over 40+ new employees. Corporate Community Responsibility is a huge passion of mine and I look forward to the impact I can have in the greater Memphis Area.I am currently on the board of a local 501(c)3 called RIBS that supports LeBonheur Children's Hospital. We raise money to support the NICU floor and the Neuroscience Institute floor. I currently serve as President of my neighborhood Homeowners Association. This leadership position has enabled me to work on many RFP contracts across several service providers we contract annually. We strive to continually make our neighborhood valuable and an enjoyable place to live.

Listed skills include Series 6, 401K, Retirement, Retirement Planning, and 17 others.

Current workplace

Richard Malone, Mba's current company

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Manulife John Hancock Retirement
Manulife John Hancock Retirement
Director, FutureChoice Participant Services
Memphis, TN, US
Website
johnhancock.com
Employees
5406
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Company profile
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9 roles

Richard Malone, Mba work experience

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Manager, Client Services

Current
John Hancock

Remote

May 2022 - Present

Institutional Account Manager

Massmutual

Collierville, Tn, United States

I am a Institutional Account Manager for the Mid-West/Western Region of the United States. I manage the day to day operations of 401(k)Retirement plans under my book of business. My accounts range in assets anywhere from $75 million + . I help to ensure the plans stay compliant within the IRS and DOL guidelines. I assist my plan sponsors with any issues that might arise with their plan participants. I assist with 5500 filings, plan year end testing, plan contribution submission issues, 401(k) audits, etc

Feb 2019 - Jan 2021

Mid-Market Account Manager

Massmutual

Memphis

I am a Mid-Market Account Manager for the Northeast Region of the United States. I manage the day to day operations of 401(k)Retirement plans under my book of business. My accounts range in assets anywhere from $25 million to $150 million. I help to ensure the plans stay compliant within the IRS and DOL guidelines. I assist my plan sponsors with any issues that might arise with their plan participants. I assist with 5500 filing, plan year end testing, plan contribution submission issues, 401(k) audits, etc.

Feb 2013 - Feb 2019

Distribution Analyst

Massmutual

I was a Money-Out Analyst and processed any money that was distributed out of the 401k plans. We ensure no money leaves the plan without adhering to the plan documents and IRS guidelines.

Feb 2011 - Mar 2013

Customer Service Supervisor

Massmutual

Memphis, Tennessee

Assisted plan participants with questions pertaining to their employers 401(k) plan. We would assist with accessing their accounts, processing investment balance transfers, assisting with rollover transactions, assisting with salary deferral increases, etc. This was a core entry position learning the ins and outs of 401(k) plans.

Sep 2009 - Feb 2011

Bartender/Server

Clubcorp

I was a bartender/server for the bar, main dining room, and private events.

Sep 2007 - Sep 2009

Inventory Control Specialist

Coca-Cola Enterprises

Any product coming in/out of the distribution plant went through our team. We also counted all inventory on a quarterly basis in all warehouses.

Aug 2003 - Sep 2007
Team & coworkers

Colleagues at Manulife John Hancock Retirement

Other employees you can reach at johnhancock.com. View company contacts for 5406 employees →

VL Vincent Liu, Mba, Csm Vincent Liu, Mba, Csm Colleague at Manulife John Hancock RetirementBoston, Massachusetts, United States View → BN Bonnie N. Bonnie N. Colleague at Manulife John Hancock RetirementWaltham, Massachusetts, United States View → MF Matthew Firmani Matthew Firmani Colleague at Manulife John Hancock RetirementHill, New Hampshire, United States View → MF Mary Fecteau Mary Fecteau Colleague at Manulife John Hancock RetirementGreater Boston, United States View → DH David Hackler David Hackler Colleague at Manulife John Hancock RetirementNorman, Oklahoma, United States View → MB Matt Bellinger Matt Bellinger Colleague at Manulife John Hancock RetirementCharlotte Metro, United States View → MH Molly H. Molly H. Colleague at Manulife John Hancock RetirementLowell, Massachusetts, United States View → BJ Bruny Junior Julien Bruny Junior Julien Colleague at Manulife John Hancock RetirementGreater Toronto Area, Canada View → MR Melissa Reeves Melissa Reeves Colleague at Manulife John Hancock RetirementNew York, United States View → MB Michael Bolton Michael Bolton Colleague at Manulife John Hancock RetirementBraintree, Massachusetts, United States View →
3 education records

Richard Malone, Mba education

FAQ

Frequently asked questions about Richard Malone, Mba

Quick answers generated from the profile data available on this page.

What company does Richard Malone, Mba work for?

Richard Malone, Mba works for Manulife John Hancock Retirement.

What is Richard Malone, Mba's role at Manulife John Hancock Retirement?

Richard Malone, Mba is listed as Director, FutureChoice Participant Services at Manulife John Hancock Retirement.

What is Richard Malone, Mba's email address?

AeroLeads has found 1 work email signal at @jhancock.com for Richard Malone, Mba at Manulife John Hancock Retirement.

Where is Richard Malone, Mba based?

Richard Malone, Mba is based in Memphis Metropolitan Area, United States while working with Manulife John Hancock Retirement.

What companies has Richard Malone, Mba worked for?

Richard Malone, Mba has worked for Manulife John Hancock Retirement, John Hancock, Empower Retirement, Massmutual, and Clubcorp.

Who are Richard Malone, Mba's colleagues at Manulife John Hancock Retirement?

Richard Malone, Mba's colleagues at Manulife John Hancock Retirement include Vincent Liu, Mba, Csm, Bonnie N., Matthew Firmani, Mary Fecteau, and David Hackler.

How can I contact Richard Malone, Mba?

You can use AeroLeads to view verified contact signals for Richard Malone, Mba at Manulife John Hancock Retirement, including work email, phone, and LinkedIn data when available.

What schools did Richard Malone, Mba attend?

Richard Malone, Mba holds Master Of Business Administration - Mba, Professional Mba from The University Of Memphis.

What skills is Richard Malone, Mba known for?

Richard Malone, Mba is listed with skills including Series 6, 401K, Retirement, Retirement Planning, Management, Customer Retention, Customer Service, and Employee Benefits.

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