• Financials and Supply Chain Management• Global Team collaboration • Documentation Creation• Report creation using Infor proprietary software

• Develop project scopes and objectives• Measure project performance using systems, tools and techniques• Create calendars and agendas for sessions• Coordinate internal resources and third parties for execution of projects• Ensure resource availability and allocation• Build Project Plan using MS Project

• Install, upgrade and configure Tyler Products (Hardware and Software) for new and existing clients

• Dedicated resource for Marin County/Tyler Technologies implementation• Create documents to assist with training and implementation • Provide feedback to Development based on developed modules allowing integration into Munis from various departments• Analyze, document and test all 3rd Party Integration Points into the new System• Build file layout templates to pull 3rd Party file layouts into Munis

• Direct contact for Implementers on the road • Create documents to assist with training and implementation • Provide feedback to Development based on new modules • Train implementers on existing and new product lines • Present new software to clients at the annual users conference

• Complete Current State/Future State Analysis• Create documents based on analysis • Help configure new software to fit client needs • Walk client through configuration and setup of new software • Implement software for Functional Leads and End Users

Field inbound support for customer billing issuesProvide support on domains, hosting, servers, and softwareInform clients on applications to suit their needsCreation of Web SitesAssisting clients with Search Engine Optimization (SEO)DNS updates and troubleshootingInternal testing of new productsSales

Design tradeshow booth displays from blueprint to build out.Install, set up, configure, troubleshoot and maintain servers, network equipment and peripherals.Design and implement live temporary networks.Manage events and sponsorship's for all North American Trade Shows.Responsible for fostering and maintaining vendor and customer relations.Coordinate the World Wide Sales Meeting displays.Responsible for product management.Coordinate and manage staff and staff schedules.

Assistant Manager