Richard Martin Email and Phone Number
Founder of Thinking Machine. After working on the telecom supply side of Enterprise contract management for over a decade at Telstra, the largest Telecom company in Australia, I've learnt that being able to correctly interpret contracts and spot invoicing issues is a highly time consuming, expensive and specialist activity - costing suppliers billions in missed revenue and costing buyers billions in over-charging. In my time at Telstra, I managed a global team of over a hundred contractors to implement an operating model for revenue assurance systems and achieved realised benefits of more than $20 million dollars for the company, but even though I searched far and wide for the best software solution to assist me on the task, most of the work had to be done manually. This was one area where technology hasn't caught up to yet. Even today, the latest software platforms are still being mostly process managed manually by specialists. As a data fanatic, I felt for many years the potential of smart data systems. That was the pull that inspired me to start Thinking Machine in 2019 with the dream to save companies’ time and money by fixing billing forever. As a new breed of expense management focused on savings and consolidated billing, I created a special system with machine learning and AI technology dedicated to making complex contracts and billing reporting simple and accurate. With the best combination of human & data intelligence, Thinking Machine has a unique product that helps both buyers & suppliers:-> Eliminate over-payments and under-payments on contracts and obtain savings,-> Gain performance insights of how contracts turn into billed charges, and-> Guarantee customer satisfaction for telco companies with an accurate and effective billing systemWith close to US$1M in funding by 2021, and experience working with invoices and contracts from 26 countries in 18 languages, Thinking Machine is rapidly becoming a must have solution for telecom companies and enterprises with large annual spend on Telco and IT services.See an inside look at our free interactive tour: https://my.thinkingmachine.co/tour
Thinking Machine
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Chief Executive OfficerThinking Machine Jun 2019 - PresentWest End, England, Gb -
FounderThinking Machine Jun 2019 - PresentWest End, England, GbThinking Machine helps enterprises automate the lifecycle of spend optimization for IT & Technology services, wherever they are in the world, at any stage of the contract lifecycle.Enterprises are almost guaranteed to be significantly overspending on their IT / technology services, because no-one has the resources to fully explore the data from their contracts & invoices across so many suppliers around the world.IT knowledge is highly specialized, which requires an expert to interpret the data which is why traditional TEM solutions offer limited insight into contract & billing data and are reliant on the customer to define technical requirements upfront which is almost impossible when they haven't been able to fully explore and understand the data!Thinking Machine helps enterprises automate the lifecycle of spend optimization from their cost base for technology services - wherever they are in the world, at any stage in the contract lifecycle.Our patent-pending AI platform delivers:• Rapid intake and assessment of vendor invoice & contract data• Automated cost saving identification• Process automation and AI-generated workflows• Risk mitigation from identification of non-compliant contracts• Greater insights & visibility into spend and contract pricingSince 2019, we have worked with enterprises from mid-market up to the Fortune 100. We have successfully worked with invoice and contract data from 51 countries and 26 languages and have consistently returned strong value to our customers. -
Business Intelligence Lead (Finance & Enterprise Data)Telstra Sep 2017 - Mar 2019- Responsible for $6.5m budget- Rapid deployment of integrated data models of IFRS15 compliant customer contract and product - Develop business strategy and enable technical delivery of industry-first Azure public cloud migration from Teradata
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Business Operations LeadTelstra Jun 2016 - Nov 2017- Own managed service functions to key enterprise accounts- Design new complex product offerings - Manage teams across service delivery, reporting & analytics
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Senior Data AnalystTelstra Jul 2014 - Jun 2016- Discover innovative methods of contextualising information across disparate data sources, systems, data warehouses >Implement integrated data models across Hadoop & Teradata stack- Define and own operating model for revenue assurance systems; productionise daily monitoring, issue identification, issue resolution across $15B of revenue > Manage a global team of 105 contractors to implement operating model > Realised benefits of $21m+
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Product Owner (Billing & Credit Management)Telstra Sep 2012 - Jun 2014- Architect business rule framework to reconcile disparate data across 13 operational systems for accurate reporting of $1B of credits & rebates- Design master data management solutions- Responsible for resolution of complex billing issues for key enterprise & government accounts- Define and manage operational improvement initiatives
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Sales Team LeaderTelstra Mar 2011 - Sep 2012Front-of-House Team Leader managing a team of 12 customer service agents handling inbound consumer customer complaints
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Sales ConsultantTelstra Jan 2009 - Feb 2011
Frequently Asked Questions about Richard Martin
What company does Richard Martin work for?
Richard Martin works for Thinking Machine
What is Richard Martin's role at the current company?
Richard Martin's current role is Founder @ Thinking Machine (SaaS for Procurement to spend smarter, negotiate better deals, and sustain savings).
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