Richard Mathew Email and Phone Number

Supplier of weller soldering products, FLIR thermal cameras & Extech Test & Measurement Equipments at Government companies VSSC,IPRC, IISST, Keltron, CMET, etc and private companies in Kerala and north Thamil Nadu.

This company has varied interests in trading, contracting, projects and manufacturing with myriad of activities which include Automotive, Electrical, Electronics, Computing, Office Automation, Hardware, Software, Light and Heavy Engineering, Gases and Chemicals, Building Materials and property development in Oman. Main Responsibilities:Supervising and managing Regional Repair Factory of Nokia and 5 service points in Oman. Provided full product service and solution support, including administration, logistics, final testing, quality control and customer care to executive directives. Coordinate with clients, principles and cross functional teams to optimize communications in support of directives.Updating Software, manuals & bulletin and coordinating training for the new products and sharing the new techniques for troubleshooting, repairs and technologies.Contribution:Boosted potentiality of securing high-value service achievement targets with good quality services to customers and relationship building skills, greatly advancing organizational objectives.

Supervising the mobile phone service centers in Dubai and Abu Dhabi. Control of service centers in Iran and Yemen. Coordinate with technicians for trouble shooting and repairing (level-3) of Nokia Mobile phones like Nokia, Motorola, Sony Ericson and Samsung. Control on Logistics & House Keeping. Day to day principal company reporting, Quality control & extensive and unparalleled Customer Support, Coordinating service team with sales to ensure the complete customer satisfaction. Directed and supervised up to 10 service technicians.

This company runs business segments such as Telecommunication Services, Real Estate, Household Products, Electrical and Electronic Items Trading / Retailing through dedicated showrooms, Installation and Maintenance in Middle East Region. Main Responsibilities:Supervising the mobile phone service centers in Dubai and Abu Dhabi. Control of service centers in Iran and Yemen. Coordinate with technicians for trouble shooting and repairing (level-3) of Nokia Mobile phones like Nokia, Motorola, Sony Ericson and Samsung. Control on Logistics & House Keeping. Day to day principal company reporting, Quality control & extensive and unparalleled Customer Support, Coordinating service team with sales to ensure the complete customer satisfaction. Directed and supervised up to 10 service technicians.

This company is major dealer of Electronics & Telecommunication products of integrated Radio Network systems & solutions in Saudi Arabia. Main Responsibilities:Trouble shooting and component level repairing Mobile phones and wireless products.Coordinating training for the new products and sharing the new techniques for repairs and GSM technologies.

This company has varied interests in trading, contracting, projects and manufacturing with Consumer electronics products in Middle East. Main Responsibilities:Trouble shooting and component level repairing Electronics and Telecommunication Products.Handling immediate trouble shooting, support to sales outlets and corporate customers.

This company is major dealer of Electronics and Bio Medical products in India. Main Responsibilities:Marketing & Sales of Bio Medical Equipments. Trouble shooting and repairing telecommunication and Bio medical Product.