I partner with IT and business teams to design, and deliver, effective digital solutions. I collaborate with programs to understand their objectives, develop a solution proposal and execution plan, and oversee delivery to ensure success. Main liaison between Boeing Defence UK and Boeing's Information Technology & Data Analytics function (IT&DA).

Lead the delivery of Business Analysis across internal, and external, change programmes; Supervise 8 Business Analysts of mixed experience. Manage team workload allocation and prioritisation.Coach junior Business Analyst through key project activities including; requirement elicitation and documentation, stakeholder engagement and meeting management.

Senior Business Analyst supporting digital change programmes within; support chain logistics, engineering, aircraft maintenance & repair, police, and core business functions.Project outputs included; business case, feasibility study, business development proposal, requirements document, prioritised user story backlog; process diagrams (UML, BPMN).

As part of a global sales change programme, supported the implementation of Oracle’s Siebel CRM throughout the EMEA regions;Led the implementation of Siebel within the German and French sales regions, managing the delivery of key project milestones and proactively maintaining engagement with stakeholders.• Mapped existing business process against system functionality to identify opportunities for process re-engineering and system development.• Delivered multiple training and user acceptance testing workshops. • Coached remote project teams to implement a service desk system across the EMEA region. • Supported system upgrades through co-ordinated testing, documentation and user training. • Provided international pricing community with ongoing support, responding to urgent issues and providing functionality advice for key business initiatives.• Mentored colleagues on corporate IT graduate scheme.

As part of a global HR change programme, supported the implementation of Oracle’s PeopleSoft HCM throughout the EMEA regions.Managed the implementation of PeopleSoft HCM in Poland, France and the Middle East.

Facilitated and supported the upgrade of the organisation’s document overlay and archiving solutions (Create!Form) across 134 international locations.

Supported the development of a new online retail division through the utilisation of search engine optimization techniques.