Richard Mayo

Richard Mayo Email and Phone Number

Asset Protection & Operations Specialist - Frontline Advocate - Culture Adventurer @ The Home Depot Canada
toronto, ontario, canada
Richard Mayo's Location
Ontario, Canada, Canada
Richard Mayo's Contact Details

Richard Mayo personal email

n/a
About Richard Mayo

A multi-disciplinary Retail Leader with extensive and progressive experience in Retail Loss Prevention, Operations, Sales, Merchandising, Risk Management, Compliance, Process Improvement, in a fast paced, environment. Played leadership roles in the successful introduction and establishment of business loss prevention programs at district & national levels. Maintained and improved on the successful operations of the business, to maximize sales and profitability. Key skills include:Process Optimization | Strategy | Talent Builder | Drive ResultsRoot Cause Analysis | Policy and Governance | CommunicationInventory Management | Merchandising | Retail Operations | TeamworkSales | Performance Management | Conflict Resolution | Business Analytics

Richard Mayo's Current Company Details
The Home Depot Canada

The Home Depot Canada

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Asset Protection & Operations Specialist - Frontline Advocate - Culture Adventurer
toronto, ontario, canada
Website:
homedepot.ca
Employees:
4607
Richard Mayo Work Experience Details
  • The Home Depot Canada
    District Asset Protection Manager
    The Home Depot Canada May 2022 - Present
    Peel, Ontario, Canada
    Responsible for ensuring that core AP initiatives are being executed within my assigned district, supporting with an in-store presence. Accountable for leading and developing the Asset Protection teams, supporting stores, which include Asset Protection Specialists and Asset Protection Specialist Supervisors, to ensure the execution of AP initiatives and delivering asset protection metrics. Directly responsible for mitigating financial losses within assigned district caused by… Show more Responsible for ensuring that core AP initiatives are being executed within my assigned district, supporting with an in-store presence. Accountable for leading and developing the Asset Protection teams, supporting stores, which include Asset Protection Specialists and Asset Protection Specialist Supervisors, to ensure the execution of AP initiatives and delivering asset protection metrics. Directly responsible for mitigating financial losses within assigned district caused by, but not limited to traditional theft and fraud, organized retail crime, connected retail fraud, & property vandalism. The key business partner to the District Manager driving AP activities as they relate to traditional theft and fraud, organized retail crime, connected retail fraud, & property vandalism. Work directly with the SM’s, DM and other district partners to further evolve district asset protection strategies, including such activities as analyzing district trends, improving key asset protection metrics, executing AP initiatives and leading change related in the district. Additionally, Responsible to maintain AP expense lines as outlined on the district P&L. Responsible for developing expanding community relationships with local law enforcement to support positive relations, develop support and communicate business needs as it relates to retail loss. Show less
  • Holt Renfrew
    National Manager, Loss Prevention, Safety & Distribution Center
    Holt Renfrew Nov 2019 - Mar 2022
    Canada
    Reported directly to the Divisional VP, responsible for 7 Direct Reports & a team of 70+. Thoughtfully developed and managed several comprehensive business plans, aligned with corporate strategy that delivered shared commitments to shareholders. Directed cross-functional business units responsible for the identification, diagnoses, and solution of end-to-end business opportunities; driving sales, enhancing customer experience and mitigating internal and external risks. Lead a team of… Show more Reported directly to the Divisional VP, responsible for 7 Direct Reports & a team of 70+. Thoughtfully developed and managed several comprehensive business plans, aligned with corporate strategy that delivered shared commitments to shareholders. Directed cross-functional business units responsible for the identification, diagnoses, and solution of end-to-end business opportunities; driving sales, enhancing customer experience and mitigating internal and external risks. Lead a team of seventy plus associates, supervisors, coordinators, and managers across the county, establishing short and long-term National priorities that aligned to operational, people, and merchandising initiatives to increase overall productivity, efficiency & profitability. Responsible for managing Loss Prevention and operational process initiatives and programs in Holt Renfrew Retail Stores and collaborates with the SSC team to create and implement Loss Prevention & operational process solutions through a combination of applications including data analysis, audits, training programs, effectiveness and investigations. Developed & implemented a national shrink program that simplified the store(s) loss prevention program while creating awareness and increased knowledge in mitigating profit loss. Integrated and embedded new SOPs in partnership with cross functional teams, engaging the employee base resulting in increasing efficiency and consistency.  Developed and leveraged internal partnerships with all key stakeholders and developed strong relationships between Operations and Merchandising and external partnerships. Show less
  • Holt Renfrew
    Regional Manager, Loss Prevention, Safety And Distribution Center
    Holt Renfrew Sep 2019 - Nov 2020
    Toronto, Canada Area
    Reported directly to the Divisional VP Loss Prevention, lead a team of Loss Prevention Managers, Supervisor's, Coordinators & 30+ Associates. Responsible for mitigating provincial losses. Developed, mentored and trained Direct Reports.  Lead a team of 40+ plus associates, supervisors, coordinators, and managers across the county, establishing short and long-term Regional priorities that aligned to operational, people, and merchandising initiatives to increase overall productivity… Show more Reported directly to the Divisional VP Loss Prevention, lead a team of Loss Prevention Managers, Supervisor's, Coordinators & 30+ Associates. Responsible for mitigating provincial losses. Developed, mentored and trained Direct Reports.  Lead a team of 40+ plus associates, supervisors, coordinators, and managers across the county, establishing short and long-term Regional priorities that aligned to operational, people, and merchandising initiatives to increase overall productivity, efficiency & profitability. Responsible for managing Loss Prevention and operational process initiatives and programs in Holt Renfrew Retail Stores and Distribution Center while collaborating with the SSC team to create and implement Loss Prevention & operational process solutions through a combination of applications including data analysis, audits, training programs, effectiveness and investigations. Developed & implemented a regional shrink program that was adopted nationally which simplified the store(s) loss prevention program. Creating awareness and increased knowledge in mitigating profit loss. Integrated and embedded new SOPs in partnership with cross functional teams, engaging the employee base resulting in increasing efficiency and consistency.  Developed and leveraged internal partnerships with all key stakeholders and developed strong relationships between Operations, Merchandising and external partnerships. Show less
  • Walmart
    Sr. Manager, Operational Effectiveness
    Walmart 2017 - 2018
    Mississauga, Ont
    - Drive efficiency within the organization through strategic project development, enabling the organization to deliver on all key metrics while partnering with cross functional teams. - Fostered and developed relationships with cross functional teams to create business strategies within the operation, improving efficiency & performance while lowing costs- Supported one of the largest organizational changes in how big box stores operate, Designing & - implementing process… Show more - Drive efficiency within the organization through strategic project development, enabling the organization to deliver on all key metrics while partnering with cross functional teams. - Fostered and developed relationships with cross functional teams to create business strategies within the operation, improving efficiency & performance while lowing costs- Supported one of the largest organizational changes in how big box stores operate, Designing & - implementing process improvements to reduce cost- Integrated and embedded new innovated technologies, engaging employee base resulting in increased efficiency, increasing execution & reducing cost- Coordinated with selected business units to outline process improvement steps, monitored multiple projects progress and projects timeline to ensure high level of accountability- Maintained a strong presence within the field leading Store Managers, Market Directors to ensure project deployment is on track and meeting required deadlines- Supported complex negotiations, managing supplier relationships and resolving supplier and contractual issues while preserving relationships Show less
  • Wal-Mart Canada Corp
    National Strategy Manager, Loss Prevention
    Wal-Mart Canada Corp 2015 - 2017
    Wal-Mart Canada Corp.
    Responsible for the developing the strategy of key loss prevention projects with the goal of delivering every project on time, within budget and within scope. - I Designed, Developed and implemented training programs for all Store Managers, District Managers and regional VP’s on mitigating Loss through processes, theft & fraud while increasing sales resulting in profit increases and elevating awareness- Led the Division in the organizational changes by using the Six Sigma approach… Show more Responsible for the developing the strategy of key loss prevention projects with the goal of delivering every project on time, within budget and within scope. - I Designed, Developed and implemented training programs for all Store Managers, District Managers and regional VP’s on mitigating Loss through processes, theft & fraud while increasing sales resulting in profit increases and elevating awareness- Led the Division in the organizational changes by using the Six Sigma approach reducing cost by over $2.5M and creating a more streamlined alignment of responsibility while maintaining the Division budget, resulting in associate performance and execution- Actively monitored and gauged the success of implemented LP initiatives, directing and leading Regional Directors, Market Leaders & Store Managers (determining ROI and impact to shrink)- Managed large and complex strategic programs, ensuring effective execution while implementing across multiple disciplines and functional areas within the business reducing profit loss by over $22M using various strategies requiring people, process and performance management- Developed and Implemented a KPI tool (Dashboard) to monitor and track financial performances- Developed policies, procedures and best practices, to meet organizational and departmental goals- Proactively met with region leaders, Store Managers & District Managers on a regular basis completing business reviews as part of the business process while enhancing employee engagement, productivity, efficiency and profitability Show less
  • Walmart
    Market Manager, Loss Prevention
    Walmart 2009 - 2015
    In this role I delivered and executed a comprehensive Loss Prevention and Health and Safety programs at retail facilities within Ontario. I Developed and managed 13 stores within a market (GTA) with a sales growth of $650M+ and 3000+ employees and mangers.
  • Walmart
    Store Manager
    Walmart 2001 - 2009
    I Led teams of 400+ employees in a large big box retail facility in four separate locations from northern Ontario to Toronto while managing sales from of $95M+.I was responsible for: Implementing and supporting the organization strategies, the development and training of the employees and management, the business operations and processes, the business performances as it relates to the community, financials while providing the customer a great shopping experience everyday.
  • Walmart
    Co-Store Manager
    Walmart 2000 - 2001
  • Walmart
    Assistant Store Manager
    Walmart Jul 1994 - Nov 2000

Richard Mayo Skills

Leadership Loss Prevention Organizational Development Shrinkage Interviews Internal Investigations Retail Private Investigations Team Building Training Asset Protection Succession Planning Customer Service Physical Security Coaching Inventory Control Cctv Management

Richard Mayo Education Details

  • York University
    Business Administration And Management, General
  • Global Continuous Improvment
    Global Continuous Improvment
    Process Improvement
  • Ontario Real Estate College
    Ontario Real Estate College
    Real Estate

Frequently Asked Questions about Richard Mayo

What company does Richard Mayo work for?

Richard Mayo works for The Home Depot Canada

What is Richard Mayo's role at the current company?

Richard Mayo's current role is Asset Protection & Operations Specialist - Frontline Advocate - Culture Adventurer.

What is Richard Mayo's email address?

Richard Mayo's email address is cd****@****ers.com

What schools did Richard Mayo attend?

Richard Mayo attended York University, Global Continuous Improvment, Ontario Real Estate College.

What skills is Richard Mayo known for?

Richard Mayo has skills like Leadership, Loss Prevention, Organizational Development, Shrinkage, Interviews, Internal Investigations, Retail, Private Investigations, Team Building, Training, Asset Protection, Succession Planning.

Who are Richard Mayo's colleagues?

Richard Mayo's colleagues are Russ Thomas, Dea Jusuf, Paula Sweezey, Darleen Cunningham, Kashif Mushtaq, Zak Yacoobali, Kristine Lambroff.

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