Richard Mays Email and Phone Number

Responsible for identifying business trends & providing data supported recommendations to improve sales efficiency & productivity.• Directly lead a team of 3 data analysts, indirectly partner with an extensive network of key partners • Improved year over year RGU conversion rate by 71%, identified $2.8M annual labor cost saving• Design, build & manage executive level Tableau dashboards to monitor business trends & highlight opportunities• Partner with architecture teams to identify and/or create data sources needed to produce insight reporting • Automate manual processes with technical solutions. Design macro scripts and develop automated work flows • Build data driven business cases to support tool enhancements and policy change• Present recommendations & project plans to executive leadership• Develop & deliver training content to all levels of the business

Responsible for end-to-end product management of Xfinity Mobile & Xfinity Home products. In 2022 products had grown to 5M total subscribers & $2.8B annual revenue.• Subject matter expert on product functionality & technical specifications• Executed three Xfinity Mobile price structure changes to accelerate subscriber growth from 500K in 2018  4M by 2022• Launched Self-Protection product options & equipment pricing structure to increase Xfinity Home account revenue by 68%• Lead Go-To-Market communications & front-line training efforts in support of 40+ product launches• Competitively positioned products, making regular product/promo updates to compete with general market offers • Project managed 120+ product launches, incentives and promotions for both products• Produced & presented executive summaries & financial readouts to senior leadership teams• Built a network to include engineering teams & key strategic partners from inside & outside of the organization

Designed & executed comprehensive go to market plans for product launches. Specialized focus on internet & video products.• Worked with strategic partners to manage seamless, on time delivery of product initiatives• Developed project plans & held stakeholders accountable to meet timelines• Managed equipment swap programs for video & internet equipment; updated over 80K pieces of CPE• Project lead for 30+ video on demand (VOD) releases onto the Xfinity video platform (X1)• Developed a strong network of internal partners to ensure optimal performance and clear communication • Created process improvement playbooks & implemented multiple automated solutions

• Real estate investor• Manage a portfolio of residential rental properties• Specialize in long term single family rental properties• Operating in multiple states & the United Kingdom

Rehired at the request of the Chief Marketing Officer after previously working for the company for an extended period (see below). Returned to manage team of pricing associates, responsible for analyzing & executing accurate pricing across a national footprint of stores.• Utilized price optimization techniques to identify margin opportunity down to a SKU/Store level• Managed team of 12 pricing associates, executed promotional, seasonal, clearance & everyday pricing strategies• Provided guidance to senior leadership & procurement teams around timing & depth of price discounting events• Managed aged inventory process & provided recommendations around when and where to apply clearance pricing

Recruited into this role in Sept 2014. Responsible for analyzing & executing contractual pricing agreements for suppliers and national food service clients.• Managed team of 5 reporting & pricing analysts, adjusted pricing constructs based on commodity fluctuations• Interpreted and analyzed complex pricing contracts between multiple suppliers and foodservice clients• Ensured company was procuring product within optimal price brackets• Streamlined outdated manual processes with technical solutions

Promoted to this role in February 2012. I was responsible for improving gross margin rates, driving top line sales dollars and ensuring all promotional activity fits within budget. I assisted with the implementation of “DemandTec”, an IBM price optimization software program. I used the software to enhance prices, understand the elasticity of products and improve gross margin in different markets. I designed, built and managed numerous databases, and worked regularly with senior management on projects such as promotional discount budgets and aged inventory reduction. I streamlined numerous outdated processes and replaced manual tasks with technical solutions. This role built on the technical and analytical skills I obtained in previous positions. I predominantly used the advanced functions of Microstrategy, Access and Excel to analyze data and achieve my results.

Promoted to this role in February 2011. I was responsible for developing and modifying company databases, and I produced high level reports for all areas of the business. My reporting tasks included aged inventory recaps, deferred revenue projections and promotional discount reporting. I produced comprehensive company shrink reports after the physical inventory cycles, and worked on numerous ad hoc projects across a number of spectrums. In this role I became an advanced user of Microsoft Access and Excel and regularly used query software programs including Showcase, AS400 and Microstrategy.

Promoted to this role in October 2009. In addition to the tasks I completed from my previous role as an analyst I supervised both the analyst and the junior analyst within the group. I assigned daily and weekly tasks and oversaw the quality of their output. I produced high level reports that the company used when forecasting, including aged inventory breakdowns and transfer activity tracking. I reconciled several accounts during the month end process and passed journal entries where appropriate.

Responsible for analyzing and reporting on over $1 Billion worth of sporting goods inventory held across 450+ locations nationwide. Worked with merchants, senior management and planners to ensure product was in the most efficient markets and accurately accounted for.

Promoted to this role in June 2006. This was an account management role and involved managing a portfolio of 150 medium sized businesses with turnover between £1 and £5 Million. I exceeded my target of 10% portfolio growth by increasing both my credit and debit balances across my accounts. I sold a suite of business banking products and networked with local accountants and insurance brokers to gain new business introductions, whilst also negotiating preferential rates for my existing clients.

Promoted to this role in October 2005. I supervised a team of 15 cashiers and 3 personal bankers and was responsible for the branch performance from both a sales and compliance stand point. This was a 9 month placement and I was offered the choice of three promotions at the conclusion of my service.

Responsible for assisting personal account customers with all matters concerning unregulated branch based banking products. I exceeded sales targets whilst maintaining an exceptional level of customer service.