Richard Mccandless

Richard Mccandless Email and Phone Number

Implementation Specialist @ Insight Global
Texas, United States
Richard Mccandless's Location
Dallas-Fort Worth Metroplex, United States
Richard Mccandless's Contact Details

Richard Mccandless personal email

n/a
About Richard Mccandless

Richard Mccandless is a Implementation Specialist at Insight Global.

Richard Mccandless's Current Company Details
Insight Global

Insight Global

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Implementation Specialist
Texas, United States
Website:
insightglobal.net
Employees:
15494
Richard Mccandless Work Experience Details
  • Insight Global
    Implementation Specialist
    Insight Global
    Texas, United States
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  • Republic Services
    Implementation Specialist
    Republic Services Jan 2021 - Present
    United States, Remote
    Ability to anticipate areas of difficulty and/or questions and quickly adapt training to meet the needs of studentsAbility to communicate professionally by phone and emailAbility to cultivate positive working relationships with customers and coworkersAbility to effectively communicate technical information in non-technical termsAbility to effectively organize and maintain customer dataAnalytical and troubleshooting skillsAbility to manage long-term projects to successful completionAdvanced knowledge of Internet Explorer, Chrome, Firefox and using web-based applicationsAdvanced knowledge of Microsoft Office products – Word, Excel, Outlook, PowerPoint
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  • Briljent
    Training Specialist
    Briljent Jan 2023 - Jul 2023
    Florida, United States
    Subcontracted to Deloitte to help the State of Arizona update it's Child Support system. I do instructional design, update training materials, product testing & QA, and teach classes.
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  • Auto Rescue Solutions
    Training Coordinator
    Auto Rescue Solutions Oct 2020 - Dec 2020
    Carrollton, Texas, United States
    Delivered comprehensive training to departmental employees on software systems, updated and developed training documentation and manuals
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  • City Of University Park
    Communications Specialist (9-1-1)
    City Of University Park Oct 2019 - Jan 2020
    University Park, Texas, United States
    9-1-1 COMMUNICATIONS SPECIALIST UNIVERSITY PARK POLICE DEPARTMENT Answer and process incoming 9-1-1 calls Dispatch Fire and/or Police units to the appropriate calls Maintain NCIC database entries.
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  • City Of Dallas
    Supervisor Iii (9-1-1)
    City Of Dallas Oct 2015 - Dec 2018
    Dallas, Texas, United States
    Oversee 9-1-1 operations Create schedules to ensure staffing for employee's shifts Mentor both old and new employees and assist in training Complete employee evaluations and handle employee discipline.Complied with company policies, objectives and communication goals.Identified and corrected performance and personnel issues to reduce impact to business operations.Conducted evaluations and reviews for 15+ employees.
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  • Self Employed
    Training Consultant
    Self Employed Jun 2014 - Oct 2015
    Fate, Texas, United States
    Develop training classes and materials for classesCreated program and improved existing implementations for classroom, and non-classroom training.Improved quality of instruction by assessing program successes and improving deficient areas.
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  • Tiburon Inc
    Resource Specialist (Training)
    Tiburon Inc Jan 2012 - May 2014
    United States, Remote
    Conducted onsite training for multiple employee levels (end user, trainer, and administrator)Customized manuals and training materials to fit client needsPerformed onsite troubleshootingConducted teleconference and video conference training sessions for internal trainingDeveloped internal training materials and presentationsUpdated product manuals as neededDeveloped and coordinated trainings to help individuals learn company policies and procedures and job tasksProduct testing and QA
  • Saker Training Group
    Training Manager
    Saker Training Group Jun 2009 - Dec 2012
    Grapevine, Texas, United States
    Created a 9-1-1 Training Program for students including a film available in both English and Spanish. The program is in use in multiple states.Developed, maintained, and documented all training documentation, presentations, and manuals.Monitored training costs to maintain training budget.Determined course objectives and found or wrote course materials to cover topics.Created effective training course objectives, course content and all materials.
  • Tarrant County 911 District
    Network Support Specialist
    Tarrant County 911 District Mar 2008 - Apr 2009
    Fort Worth, Texas, United States
    Assisted the Technical Operations Manager in maintaining the networkCoordinated with AT&T and Verizon for onsite maintenance and installations for 42 user sitesCombined three project databases into a single databaseConducted onsite equipment testingPerformed daily backups
  • City Of Arlington
    Communications Supervisor (9-1-1)
    City Of Arlington Feb 1995 - Mar 2008
    Arlington, Texas, United States
    Organized the Training Academy for new Telecommunicators including scheduling classes, instructors, and training locations.Reduced customer service complaints by over 50%Designed, developed, and implemented training classes and training material for both new and experienced telecommunicators.Instructed classes for police officers in the Arlington Police Academy Instructed classes for the National Crime Information Center (NCIC) Performed quality assistance for the Arlington Police Department.Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
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  • Blockbuster
    Assistant Manager
    Blockbuster Aug 1994 - Jan 1995
    Grapevine, Texas, United States
    Oversaw store operations for assigned shiftInventory controlTraining new employeesEmployee scheduling
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  • Delta Air Lines
    Customer Service Agent
    Delta Air Lines Jan 1989 - Jan 1994
    Dallas, Texas, United States
    Agent in Charge of cleaning and restock crewAgent in Charge of freight expeditorsTraining new employees
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Richard Mccandless Education Details

Frequently Asked Questions about Richard Mccandless

What company does Richard Mccandless work for?

Richard Mccandless works for Insight Global

What is Richard Mccandless's role at the current company?

Richard Mccandless's current role is Implementation Specialist.

What is Richard Mccandless's email address?

Richard Mccandless's email address is ri****@****zon.net

What schools did Richard Mccandless attend?

Richard Mccandless attended Navarro College, Devry Institute Of Technology, Tarrant County College, University Of North Texas, Grapevine High School.

Who are Richard Mccandless's colleagues?

Richard Mccandless's colleagues are Kelvin "kj" Moore, Alexis Leitenberger, Mohammed Hamza, Beatrice Albert, Bruce Arlt, Kelly Herzog, Derrick Lewis.

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