Richard Michael Email and Phone Number
Richard Michael work email
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Richard Michael personal email
As a senior systems engineer, I focus energy on helping technology teams and executives solve problems and achieve goals. I enjoy contributing as a catalyst to resolve an issue or escalation for team success with a positive customer and business impact. My technology expertise is with IT Infrastructure and Technology Consulting in systems and storage design, implementation and integrations, and the monitoring and management of physical, virtualized, and cloud environments. Throughout my career with top entertainment and technology companies like AT&T / DTV, VMware, Hitachi Data Systems, and The Walt Disney Company, I held new organizational roles that provided the opportunity to inject unique ways of thinking and to work, including the use of automation. By running scenarios with micro and macro thinking about the current technology environment, activities, impact, problems, and solutions, I helped develop and implement automation processes that created more efficient operations and opened opportunities for new projects, ventures, ideas, products, and services.My mantra is, “Work hard and do the right thing.” I’m the person that will stand with you, by you, and beyondwith strength in exploring all opportunities to get the job done.____________𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘Technology | Entertainment | Communication | Healthcare | Government𝗧𝗘𝗖𝗛𝗡𝗢𝗟𝗢𝗚𝗬 𝗖𝗘𝗥𝗧𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦Kubernetes Certified Administrator (CKA)VMware Certified Professional 6.5 - Data Center Virtualization (VCP6.5-DCV)AWS Certified Solutions Architect - AssociateAWS Certified Cloud Practitioner 𝗧𝗘𝗖𝗛𝗡𝗢𝗟𝗢𝗚𝗬 𝗦𝗞𝗜𝗟𝗟𝗦𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 ► VMware vCenter Server/vSphere, VMware vRealize Suite, Ansible, Docker, Kubernetes, Orchestration, Microsoft & RHEL Clustering Services, Bash, PowerShell, Nginx Proxy Server, CyberArk, Dell OpenManage Essentials, Salesforce, Jira, Infoblox, CliQr, VEEAM 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 ► VMware ESXi 5.x/6.x, Red Hat Enterprise Linux / CentOS / Ubuntu, Windows 2008/2012/2016 𝗛𝗮𝗿𝗱𝘄𝗮𝗿𝗲 ► Dell / HP / IBM Rack & Blade servers𝗡𝗲𝘁𝘄𝗼𝗿𝗸𝗶𝗻𝗴 ► TCP/IP, SSH, SCP, Fiber Channel 𝗦𝗔𝗡 ► HP / 3PAR, PURE, VMware vSAN, and NetApp FAS3220/3240 Storage Systems
Aegis Innovators
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Cloud Security EngineerAegis Innovators Jul 2023 - PresentSan Diego, Ca, UsCollaborating on the deployment and configuration of Microsoft 365 products, with a particular focus on Security and the Zero Trust Framework.Developing and documenting customized passwordless authentication methods and strengths, leveraging FIDO2 security keys and Ms Authenticator App.Contributing to the deployment and configuration of Microsoft Purview Information Protection, including data sensitivity labels and sensitivity label policies.Monitoring and responding to client’s security incidents and alerts in Microsoft 365 Defender.Participating in the deployment and setup of Microsoft Azure Virtual Desktops, encompassing desktop application groups and published applications.Engaging in research related to Microsoft security updates.Providing post-implementation support for Aegis-managed clients.Diagnosing and resolving security configuration issues for Aegis-managed clients.Demonstrating proficiency in Microsoft Security Deployments, particularly in Zero Trust cybersecurity concepts. This includes configuring multi-factor authentication (MFA) methods and strengths, Conditional Access policies, and endpoint security, such as Microsoft Defender ATP.Delivering second-level support for issues faced by Aegis' managed clients.Developing and maintaining comprehensive documentation for the Zero Trust Framework, Information Protection, and Azure Virtual Desktops (AVD). -
Senior Technical Account Manager (Tam) - Socal (Remote)Vmware Jan 2022 - Feb 2023Palo Alto, Ca, UsAppointed as liaison between customers and VMware business units, supporting escalations and providing impactful data metrics and analysis while helping the sales team drive value for a major telecommunications company.► Provided review of customer’s licensed products and initiated a consolidation of their 179 entitlement accounts.► Led technical review sessions between VMware engineering and customer staff, most significantly helping our telco client upgrade their four (4) large vRealize Operations Manager (vROPs) clusters with minimal production downtime.► Coordinated multiple VMware roadmap discussions between EUC, vSphere and vRealize product teams and customer staff.► Led weekly TAM calls with customer VDI and vSphere teams to discuss current issues and product releases. -
Infrastructure EngineerTrace3 Jan 2021 - Jan 2022Irvine, California, Us -
Technical Account Manager (Tam) - Socal (Remote)Vmware Mar 2019 - Dec 2019Palo Alto, Ca, UsDeepened relationships and helped optimize VMware operations and usage on key accounts for this $8.9 billion global leader in cloud computing and virtualization software and services.Supported escalations and provided impactful data metrics and analysis while helping sales team drive value for six Commercial ($200K), Enterprise ($1M), and Global (5M+) accounts.𝐍𝐨𝐭𝐚𝐛𝐥𝐞 𝐂𝐥𝐢𝐞𝐧𝐭𝐬: The Walt Disney Co (Prospect Studios), AECOM, and Logix Federal Credit Union.► Introduced industry best practices to help clients configure, and deploy virtualized environments. ► Helped customers drive decisions and strategy regarding platform optimization and operational costs. ► Provided transparency of usage and compliance within enterprise licensing agreements. ► Helped AECOM plan its first migration to VMC on AWS. -
Senior Systems Administrator | Entertainment Operations | Directv (Remote)At&T Aug 2012 - Mar 2019Dallas, Tx, UsFirst of a team of seven systems engineers that provided daily operational support of the Broadcast Platform Services Organization (PSO). Selected as a critical employee for retention incentive during the merger of AT&T and DirecTV. 𝐄𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 | 10 production vCenters| 2,500+ VMware Hypervisors | 23,000+ Virtual Machines. ► Viewed as a trusted advisor by leadership and operations/architecture teams. ► Delivered key support for the migration to an agile environment.► Enabled accelerated go to market strategies for new services. ► Upgraded and managed VMware’s vRealize Operations Manager.► Delivered multiple server & storage projects for DirecTV CONUS Operations. -
Senior Pre-Sales Technical Consultant | Global Services (Remote)Hitachi Data Systems Sep 2011 - Sep 2012Santa Clara, California, UsDelivered product line presentations and technology implementation support to HDS customers for this provider of modular mid-range and high-end computer data storage systems, software, and services.► Provided FalconStor Virtual Tape Library (VTL) & File-interface Deduplication System (FDS) solutions, including installation and configuration, reducing dependencies on tape for a major energy company. -
Technical Consultant | Post Sales TeamEnterprise Computing Solutions, Inc. Jan 2011 - Sep 2011Irvine, California, UsHelped Sales Account Managers with HP server & storage opportunities for this enterprise technology reseller.► Led a key proof of concept project and assisted with critical technology implementations ► Assisted with Pre-Sales & Implementation of HP’s Matrix Solution. ► Implemented Data Protector & VEEAM backup solutions for multiple customers. -
Technical Consultant | Consulting And Integration Team (Remote)Hewlett-Packard Nov 2006 - Dec 2010Houston, Texas, UsKnown for going above and beyond supporting storage-related projects and post-sales deployment and consultation for key accounts of this American multinational information technology company. 𝐏𝐨𝐬𝐭-𝐬𝐚𝐥𝐞𝐬 𝐃𝐞𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐭𝐢𝐨𝐧 | enterprise storage solutions, including knowledge transfer, whiteboarding sessions, documentation, and installation/configuration reviews. 𝐒𝐭𝐨𝐫𝐚𝐠𝐞 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐬 | Large companies in the Entertainment, Healthcare, and Petroleum industries and CA Local & State Agencies. -
Senior Technical SpecialistThe Walt Disney Company Dec 1999 - Feb 2006Burbank, Ca, UsOversaw day-to-day server operations for the Disneyland Resort's for this 250 Windows based servers, including (14) clustered file & print servers, (6) clustered SQL servers, and (2) Storage Area Networks which serviced approx 5,000 end users. ► Partnered in executing large scale outsourcing and migration projects including the transition of Disneyland Resort IT systems & personnel to IBM Global Services. ► Led the migration of eight (8) nationwide ESPN-Zone restaurants from Windows NT4 domain to Active Directory. -
Non-Commissioned Officer | Counterintelligence Special AgentUnited States 1990 - 1997Arlington, Virginia, UsServed in a variety of counterintelligence positions to include Surveillance Case Officer, Latin American Desk Officer/Source Manager, Assistant-Special-Agent-in-Charge, and Liaison Officer.
Richard Michael Skills
Richard Michael Education Details
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Loyola Marymount UniversityInformation System Quantitative Management
Frequently Asked Questions about Richard Michael
What company does Richard Michael work for?
Richard Michael works for Aegis Innovators
What is Richard Michael's role at the current company?
Richard Michael's current role is US Army Veteran | Senior System Engineer | Cloud Virtualization Engineer | Cloud Security Engineer.
What is Richard Michael's email address?
Richard Michael's email address is ri****@****ces.org
What schools did Richard Michael attend?
Richard Michael attended Loyola Marymount University.
What skills is Richard Michael known for?
Richard Michael has skills like Data Center, Vmware, Disaster Recovery, Virtualization, High Availability, Storage, Servers, Cloud Computing, San, Unix, Itil, Integration.
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