Richard Millar

Richard Millar Email and Phone Number

Service Delivery Manager at Pen Underwriting @ Pen Underwriting UK
Richard Millar's Location
Hertfordshire, England, United Kingdom, United Kingdom
Richard Millar's Contact Details

Richard Millar personal email

n/a
About Richard Millar

Each of my roles have involved supporting, developing and cultivating new and current technologies, customers and 3rd Party relationships, staff progression and training. I am competent in all areas of software and hardware delivery including project management.Always trying to stay up to date with the latest technologies and taking a proactive role to complete my job by giving 110%.Specialties: Organisation and Scheduling, Computer Hardware, Development cycle and delivery, Man Management and development. PCI DSS requirements and delivery. A variety of knowledge on varying Operating Systems including Windows, Linux and Citrix

Richard Millar's Current Company Details
Pen Underwriting UK

Pen Underwriting Uk

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Service Delivery Manager at Pen Underwriting
Richard Millar Work Experience Details
  • Pen Underwriting Uk
    Service Delivery Manager
    Pen Underwriting Uk May 2024 - Present
    London, London, Gb
    Manchester Underwriting Management Limited were acquired by Pen Underwriting and I have therefore become part of the Pen Underwriting IT Team in this new role. Pen are one of the UK’s leading MGA’s with a bold vision to become a £1bn GWP underwriting and distribution business.
  • Pen Underwriting Uk
    Information Technology Manager
    Pen Underwriting Uk Dec 2020 - May 2024
    London, London, Gb
  • Orchard Funding Group Plc
    Head Of Information Technology
    Orchard Funding Group Plc Jan 2019 - Dec 2020
    AIM-listed Orchard Funding Group PLC is a finance company which specialises in the professional fee funding market and the insurance premium market.As Head of IT I am responsible of all aspects of our Infrastructure, technology stacks, security and development of our systems.
  • Eckoh Plc
    Implementation & Operations Manager
    Eckoh Plc Jan 2014 - Dec 2018
    Hemel Hempstead, Hertfordshire, Gb
    Eckoh are specialists in Call Recording, PCI Compliance and de-scoping. Job role changes and expansion have meant that there have been variations in roles covering the management of bespoke software and hardware deliveries, manage a team of 10 software support engineers, developers, field engineers and an ever increasing customer base. The production of the, patented, CallGuard ToneTyper, setup and configuration of servers and software all to adhere to our strict security and PCI Level 1 standards.Specialist in getting the best out of people and enabling them to develop. Service delivery, development life cycle and delivery times have been improved by 50% by streamlining our software and documentation.
  • Torex / Micros
    Product Analyst
    Torex / Micros Aug 2011 - Dec 2013
    Slough, Berkshire, Gb
    A Retail J Product Analyst fulfills both a role as a Q.A test analyst supporting the test team and a Retail J Technical Analyst within the development arena. Here I am be able to support our off-shore team (in Bangalore) technically and take some of the load off the development teams in terms of issue analysis and resolution. This will make the Developers more efficient and enable them to focus more on coding rather than investigation. Key Functions:Provide technical support to clients, internal and external teams and to progress any detailed technical issues through to resolution via the development management team and developers. To play a major role in the quality assurance aspects of the product, being involved in the day to day testing activities.To play a key role supporting our off-shore development team.Manage scope and delivery of release schedules to meet Customer priorities.All systems developed, tested and delivered to PCI Level 1 standards.
  • Prologic Plc
    Store Systems Technical Consultant
    Prologic Plc May 2010 - Jun 2011
    Austin, Texas, Us
    My role incorporates technical consultancy and installation of EPoS systems worldwide.Project managing roll outs of new software, updates and installations. I am also involved in product testing for new software and hardware for the further development of the company and products Prologic supplies. Along with third line support for the Support team on Chip and Pin and EPoS Software and Hardware.
  • Prologic Plc
    Managed Services Consultant
    Prologic Plc Jan 2009 - May 2010
    Austin, Texas, Us
    In January 2009 I joined a newly formed team called Managed Services. This team is to take the company forward with new support technologies, PCI Compliance and much more. I am currently dealing with Epos Installations, sole responsibility for the implementation of a Network Time Protocol Server and involved in new PCI Compliance set-up. I am also the main driving force behind the development and implementation of the new server monitoring tool we have deployed using shell scripting.
  • Prologic Plc
    Support Analyst
    Prologic Plc Sep 2005 - Jan 2009
    Day to Day call logging and resolution of customer issues on Software and hardware. Escalation of these issues where required. Dealing with Third Party Companies such as BT and HP. Development of existing and implementation of new procedures. Specialised in computer hardware and an improving knowledge of Servers
  • Auriga Systems Next Generation Data Dispatch The Ultimate Taxi And Private Hire Management Solution
    2Nd Line Support
    Auriga Systems Next Generation Data Dispatch The Ultimate Taxi And Private Hire Management Solution Jul 1997 - Jul 2005
    As a 2nd Line Support analyst I was responsible for the resolution and escalation of technical hardware and software issues on a variety of Operating Systems and Hardware, this included bespoke software and hardware. I was also responsible for the support rotas as the business operated a 24 hr support desk. Team Training and progression was also my responsibility. I also spent 2 years developing a new training course for customers and was involved in the initial deployment and delivery to the customers.
  • Waitrose
    Assistant Section Manager
    Waitrose 1994 - Jul 1997
    Bracknell, Berkshire, Gb
    Day to day running of the section, ordering of stock, staff training and progression, rotas.

Richard Millar Skills

Testing Oracle Technical Support Sql Quality Assurance Servers Software Project Management Networking Management Pos Operating Systems Project Management Agile Methodologies Business Analysis It Service Management Unix System Deployment Team Leadership Project Delivery Hardware Microsoft Sql Server Databases It Strategy Windows Xp Service Delivery Cloud Computing Computer Hardware Software Documentation Pci Dss Pci Standards Integration Team Management Customer Relationship Management Change Management Managed Services Consulting Continuous Improvement

Richard Millar Education Details

  • John F Kennedy
    John F Kennedy

Frequently Asked Questions about Richard Millar

What company does Richard Millar work for?

Richard Millar works for Pen Underwriting Uk

What is Richard Millar's role at the current company?

Richard Millar's current role is Service Delivery Manager at Pen Underwriting.

What is Richard Millar's email address?

Richard Millar's email address is ri****@****koh.com

What schools did Richard Millar attend?

Richard Millar attended John F Kennedy.

What are some of Richard Millar's interests?

Richard Millar has interest in Technology, Fitness, The Gym, Reading.

What skills is Richard Millar known for?

Richard Millar has skills like Testing, Oracle, Technical Support, Sql, Quality Assurance, Servers, Software Project Management, Networking, Management, Pos, Operating Systems, Project Management.

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