• Work with Jefferson Health Alliance to map document types to existing documents in Hyland Onbase for Epic conversion• Identify and address documents with duplicate keywords• System administrator for MModal• Update and execute test scripts for Hyland Onbase 17 to 18 upgrade• Certified Hyland Onbase System Administrator• Create reports and fine tune existing SQL scripts• Update and execute test scripts for MModal upgrade

• Coordinate and test updates to 3M CRS, Clintrac and PWC Smart• Lead Technical Analyst for Kronos 6.1 to 8 upgrade• Lead Technical Analyst for Infor 9 to 10 upgrade• Setup time record interfaces and daily person import files for Kronos version 8 upgrade• Develop Access database for PPL Interface from Lawson to Kronos for version 8 upgrade• Maintain patching for Lawson, Kronos, MHC and BSI• Identify opportunities to cut software maintenance and licensing costs• Analysis of current Kronos environment in preparation for version 8 upgrade• Analysis of Lawson environment in preparation for version 10 upgrade• Setup new HR interfaces to vendors such as Fidelity and Equifax• Send conversion files for Lawson to Peoplesoft conversion for HR\Payroll• Perform Lawson and Kronos SQL extracts for audit requests

• Project Manager for initial setup of physician practice system, Signature to Allscripts EHR• Maintain and new development for Aria Health intranet website and physician portal• Automation of existing revenue cycle processes • Develop Siemens Invision Adhoc reports• System Administrator for Allscripts Care Management• Develop web scripts using EMUE• Migrate revenue cycle processes to Windows Server 2008 R2 • Coordinate Meaningful Use Stage 2 change requests • Manage Siemens Invision PM change requests and coordinate with Patient Accounting and all downstream systems• Infor\​Lawson Integration Lead

• Run performance tests for Soarian Clinicals using LoadRunner• Script workflows for commonly used functions within Soarian Clinicals• Analyze the impact of java heap usage on the performance of the application• Script automatic tool to restore the environment in our performance lab and to prepare reports• Triage performance issues to the appropriate module team for Soarian Clinicals• Reverse engineer results of performance test to determine if our customers’ hardware is sized appropriately

• Provide systems level support for Soarian Clinicals, Financials and Scheduling• Systems checkouts to ensure optimal configuration• Determine cause of system crashes by interpreting Windows system dumps• Run queries against the database to check for possible performance issues• Use tools such as perfmon, task manager and process explorer to check on the overall resource usage on a server• Run sql profiler traces to determine stored procedures with slow execution times• Configure java virtual machine settings in IBM Websphere• Educate lower level technical staff on troubleshooting techniques for different environments• Trend issues to determine reoccurring issues and research long term fixes• Create knowledgebase entries • Troubleshoot active directory and security issues• Assist Soarian Scheduling development with running test cases for SP4 release

• Provide support for clinical IT systems at hospitals throughout the US• Correct server related issues in SQL server such as locked patient cases in database• Interface clinical applications with devices such as patient monitors, ventilators and anesthesia equipment• Answer support phone calls 24/7 to ensure customer satisfaction• Install new servers in Draeger lab and setup equipment to simulate a hospital environment • Configuration of Cisco layer 2 and layer 3 switches for Draeger Infinity network• Testing of HL7 interfaces and conversion files

• Image lab and administrative computers • Create images for new PCs and laptops so they can be deployed throughout the district• Troubleshoot and correct hardware, software and network issues throughout the school district, covering a total of five buildings in the district• Monitor potential virus and spyware outbreaks and take the necessary action to prevent them• Make recommendations for new hardware and software to be purchased• Migrate three middle schools from Netware 4.11 servers to Windows Server 2003• Troubleshoot and correct printer hardware issues

• Troubleshoot software and hardware issues across campus• Maintain software on lab and faculty machines• Purge spyware/viruses from PCs• Research the latest viruses to stay current on security threats • Answer questions and solve computer hardware/software problems on the Albright College Help Desk • Assisted with installation of swipe card system, including wiring and initial setup • Supervise and train 15 student workers in computer lab• Demonstrate proficiency with Microsoft Office programs, specialized computer software for the college, and terminal server software• Train student lab consultants in troubleshooting techniques• Troubleshoot user problems including software issues, printer concerns and scanners