Richard Morrish Email & Phone Number

Cheltenham & Gloucester

Day to day running of 6 stations spread out over a 50 mile radius populated by over 60 staff. The stations have a combined throughput of in excess of 4.5 million customers per annum, a figure that is increasing year on year.5 of these stations include Sales Offices which require me to be conversant with Cash Regulations, Ticketing and their associated restrictions whilst also being able to carry out both financial and regulatory audits.Being in charge of these stations also involves… Show more Day to day running of 6 stations spread out over a 50 mile radius populated by over 60 staff. The stations have a combined throughput of in excess of 4.5 million customers per annum, a figure that is increasing year on year.5 of these stations include Sales Offices which require me to be conversant with Cash Regulations, Ticketing and their associated restrictions whilst also being able to carry out both financial and regulatory audits.Being in charge of these stations also involves Health & Safety checks/audits, including regular PGIs, H&S Walks and also overseeing any construction or improvement works being carried out. This also includes accident and incident investigations which, for a restricted industry such as the railway, have to be carried out to very high standard.Another important factor of this role is to to plan, implement and take charge of major events that may be held within my local area, the largest annual event for example, is Cheltenham Gold Cup Races which sees in the region of 60,000 customers travel through Cheltenmham Spa Station (a 2 platform station) over the 4 days of the event. A particular area of the role which I find both the most challenging but also the most gratifying. Show less

Thornbury, Gloucestershire

• Working alongside the Quality Manager to ensure that all dairy staff were carrying out their duties as instructed, and there were no safety or quality breaches.• Assuming the role of Quality Manager at times when he was unavailable, through annual leave or courses, etc.• I was responsible for updating the laboratory from having over 250 paper folders with all logs that were utilised, to fully automating the system and making almost all logs computerised. Negating the need for… Show more • Working alongside the Quality Manager to ensure that all dairy staff were carrying out their duties as instructed, and there were no safety or quality breaches.• Assuming the role of Quality Manager at times when he was unavailable, through annual leave or courses, etc.• I was responsible for updating the laboratory from having over 250 paper folders with all logs that were utilised, to fully automating the system and making almost all logs computerised. Negating the need for time-consuming paperwork and creating a more proactive environment.• Responsible for making the laboratory the first, and for a time, biggest organic dairy laboratory in Great Britain, with managers from all over the country visiting the lab to gain the knowledge required to start their own.• Responsible for creating a ‘positive air’ microbiological laboratory.• Gaining and maintaining the British Standards certificate, ISO9002, and the Organic Council certificate.• Auditing and assessing all staff from Laboratory to Management in all key areas of the running of the dairy, and maintaining their personal files.• Ordering and stock control of all products required for the lab.• Visiting and auditing suppliers all over the country.• Visiting stores that we supplied, checking their methods to ensure ‘best practice’.• Auditing other laboratories throughout the network to identify key areas for improvement within their processes.• Attending seminars to gain knowledge of the most up-to-date machinery, purchase and install.• Attending and taking part in nationwide conferences with other laboratory managers to gain a unified method of running laboratories. Show less