Richard Moss Email & Phone Number

England, United Kingdom

Working across all aspects of the business, bringing AI and digital processes into the organisation to reduce costs, improve efficiencies and deliver end-to-end streamlined work flows.

United Kingdom

Guiding international teams of operational experts, I spearhead innovative business transformation projects spanning Sales and Operations divisions. My approach centers on enhancing front-line performance while ensuring a meticulous focus on bottom-line execution. Together, we strive to ignite positive change and drive sustainable success across global operations.

Cranfield (United Kingdom)

The lead for creating our company's new Global Services Division, my role involved orchestrating the design and implementation of cutting-edge solutions. Collaborating closely with global teams, we crafted seamless processes to establish a top-tier, universally accessible customer support model.Additionally, I lead a team of service experts in developing value-added services that provide substantial benefits to our customers. Together, we're dedicated to delivering excellence and enhancing the overall customer experience.

United Kingdom

I specialise in empowering business owners to shift their focus from working 'IN' their business to working 'ON' it. My coaching centers on building a solid foundation that enables businesses to thrive with a steady cash flow, an established customer base, an effective marketing strategy, and a sales model tailored to their needs.I assist in constructing robust business frameworks that align with their vision, emphasizing profit growth, customer retention, lean operations, and overall business optimisation. My goal is to equip business owners with the strategies and confidence they need to achieve both professional and personal success.Through my guidance, I help navigate the complexities of business management, ensuring that owners execute their goals with precision, ultimately leading to sustainable success and fulfilment.

Working closely alongside the UK Managing Director, my role revolved around crafting, implementing, and continuously refining the Sales and Marketing strategies for the UK market. Our primary objective is to ensure the attainment of ambitious growth targets while consistently surpassing the expectations of our valued customers.In addition to this pivotal role, I also contributed to supporting PI's Global marketing strategy. This entails aligning our efforts with broader organisational objectives, leveraging insights and best practices to drive impactful initiatives on a global scale.Through collaborative efforts and strategic thinking, we strived to elevate our brand presence, foster customer loyalty, and ultimately drive sustainable growth across all facets of our business operations.

Cranfield, Bedfordshire.

Responsible for Marketing at PI (Physik Instrumente) UK and Ireland. Piezo technology, precision engineering and motion control systems, for the microscopy, metrology, aeronautical, biotech and life sciences industries.

Milton Keynes, United Kingdom

Founder and Managing Director of 3fifteen Ltd.Designed, developed and launched a unique SaaS Safeguarding service to schools in the UK, designed to help bridge the language barriers between a growing number of parents that don't speak the same language as the school receptionist.

Milton Keynes

Working at Zeacom Europe (A CTI Server application delivering worldclass business Contact Centre solutions for the SME market) focused on building and developing channel partners to grow the UK Zeacom business running on Avaya IP Office and ACM.Zeacom is a single server solution delivering intelligent multimedia call routing, Blended in-bound/out-bound voice contact center, call recording, IVR, rich presence and comprehensive reporting for clients on the Avaya platform.

I am a territory account manager selling world class telecommunication solutions and applications to Public sector and commercial enterprises.