Proven ability in improving operations and executing sound business plans that significantly increase revenue while attracting and retaining customers. Excellent communication, time management, critical-thinking, presentation and organizational skills. Enjoy negotiating contracts, creating strong collaborative relationships and managing projects that help grow and sustain organizations in highly-competitive environments.Accomplishments:• Negotiated numerous collective bargaining agreements for the Jacksonville Symphony Association, Virginia Symphony Orchestra and the Fort Wayne Philharmonic, which allowed the organizations to plan strategically and provided continuity while saving $420,000 in labor costs.• Turned around the Jacksonville Symphony’s programs by collaborating with customers and key staff members to identify and exceed clients’ expectations. The innovative programs increased revenue by $375,000 over four years while retaining and attracting 112% new customers.• Developed community relationships with other nonprofit leaders in Northeast Florida and Indiana by advising them on managing their operations, telling their compelling stories and being an advocate. This solidified their community presence and attracted new board members who brought financial resources, credibility and leadership that has sustained and advanced their organizations over 5 years.• Created an on-going strategic process and oversaw project planning for the Virginia Symphony. Worked closely with the Director of Marketing and Venue Directors to plan long term and restructure the upcoming product line based on market demand and budget constraints.