Richard Null Email & Phone Number

Lenoir City, Tennessee, United States

Oversee 45 personnel in planning and water treatment services for 7K+ commercial and residential customers. Develop, implement and lead strategies to grow revenue and increase productivity across Inventory, Service and Installation Departments. Maintain highest standards of customer support by ensuring on-time delivery and exemplary quality of products and services.Production Management ... Streamlined daily operations resulting in reduced travel time for 15 service professionals, thereby saving $20K in overtime quarterly.Performance Metrics ... Innovated new performance metrics to evaluate processes and enhance quality assurance.Process Improvement ... Devised inventory control process; improved accountability and expedited restocking. Coordinated development of annual performance evaluations resulting in increased employee morale and adherence to fair pay increase policies based on work performance.

United States And International

SUCCESS-DRIVEN LEADER WITH 28+ YEARS OF DIVERSE AVIATION MAINTENANCE, PROCESS IMPROVEMENT, PERSONNEL TRAINING, LEADERSHIP EXPERIENCE, AND A PROVEN TRACK RECORD OF ACHIEVEMENT IN HIGH-VISIBILITY POSITIONS IN MILITARY AND CIVILIAN ORGANIZATIONS. INTERFACED IN A VARIETY OF OPERATIONAL SCENARIOS WORKING IN ALL ASPECTS OF PROCESS IMPROVEMENT, SUPPLY DISCIPLINE, AVIATION MAINTENANCE, OPERATIONAL SUPPORT, WEAPONS SYSTEMS, AND PERSONNEL LEADERSHIP. MANAGED NUMEROUS MULTIMILLION-DOLLAR REPAIR PARTS, COMPONENTS, AND EQUIPMENT INVENTORIES. SIGNIFICANT STRATEGIC MAINTENANCE MANAGEMENT CAPABILITY, TECHNICAL KNOWLEDGE, ORGANIZATIONAL LEADERSHIP, AND PERSONNEL MENTORING/QUALIFICATION.