Richard P M. Email and Phone Number

• Consultant for Humana Louisville, Ky February 2022 to October 2024o Primary duty was to provide production support duties for claim / referral authorization CICS/DB2 application o Provided support to monitor updates to mainframe infrastruction• Consultant for Health Care Services Corp. Chicago, Ill November 2021 to December 2021o Primary duty is to assist TCS team members to take over production support/control duties for EDW processing from Cognizant resources • Consultant for Humana Louisville, Ky September 2018 to October 2021 o Primary duty involved the coding, testing and implementation of changes provided by application analysisto Secondary duty was to serve setup and request execution of both test and production jobs per user email requests

• Served as subject matter expert for internal credit card authorization accounting application• Investigate and resolve any abnormality encountered by the line of business• Implement solutions to full fill any viable request made by the line of business • Assisted with semi-annual credit card association (VISA, MasterCard …) mandated releases to retain compliance with associations• Participated in the testing and debugging of the following periodical tasks to confirm no impacts tothe production environmento Release/upgrades to mainframe operating system, Oracle, hardwareo Disaster recovery • Converted GUI interfaces from VB 6 to VB.NET to support existing desktop coding standards

• Served as subject matter expert for internal credit card authorization accounting application• Investigate and resolve any abnormality encountered by the line of business• Implement solutions to full fill any viable request made by the line of business • Assisted with semi-annual credit card association (VISA, MasterCard …) mandated releases to retain compliance with associations• Participated in the testing and debugging of the following periodical tasks to confirm no impacts to the production environmento Release/upgrades to mainframe operating system, Oracle, hardwareo Disaster recovery • Converted GUI interfaces from VB 6 to VB.NET to support existing desktop coding standards

• Served as subject matter expert for internal credit card authorization accounting application• Investigate and resolve any abnormality encountered by the line of business• Implement solutions to full fill any viable request made by the line of business

• Served as subject matter expert for internal credit card authorization accounting application• Investigate and resolve any abnormality encountered by the line of business• Implement solutions to full fill any viable request made by the line of business • Built a mainframe COBOL, Oracle and VB 6 MIDI application to provide credit card authorization details from numerous sources to a data warehouse and capture the number of authorizations performed by merchant for billing purposes • Implemented a VB 6 MIDI and Oracle application to manage control values to support a debit card billing process