Richard Pen work email
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Richard Pen personal email
Richard Pen is a Data Center Technician at Thomson Reuters (Markets) LLC at TNG.
Tng
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Retail MerchandiserTng Mar 2017 - PresentNew Windsor, New YorkThe responsibilities include stocking products, visual merchandising, checking out of date items & product returns, building & maintain displays, demonstrating knowledge of our clients' products, developing strong relationships with store personnel & providing exceptional customer service, accurately reporting time worked and completing surveys and communicating with management staff.
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Data Center Technician, Systems Administrator, Technical Support SpecialistThomson Reuters (Markets) Llc Aug 1997 - Sep 2015Nutley, New Jersey• Position involved a 24x7 operation of mission-critical websites that delivered real-time contribution of investment information and technology solutions to the financial services industry.• Monitored and maintained over 7000 production servers, including a large array of web and SQL servers.• Troubleshot network & systems problems in a Linux, Solaris and Win 2008/2012 Servers environment.• Troubleshot network connectivity problems within the TCP/IP protocol.• Implemented new monitoring with Thomson Reuters proprietary monitoring software.• Managed daily backup jobs rotation for master and backup SQL servers and file servers.• Administered/Troubleshot/Supported Checkpoint VPN users.• Opened and Troubleshot incident tickets within HP Service Manager for internal & external customers.• Monitored and responded to network, UPS, CRAC units, Electrical, A/C & Data Center infrastructure alarms.• Performed a monthly backup generator run test• Monitored and responded to incoming calls & customer emails.• Created and updated system troubleshooting procedure documentations.• Performed Smart Hand tasks, break-fix procedure for internal/external customers, racking and stacking.• Removed and installed failed hard drives, memory modules, motherboards, raid controller batteries, motherboard batteries & power supplies on servers/blades system.
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Computer OperatorUnion State Bank May 1996 - Aug 1997Nanuet, New York• Monitored all branch’s controller communication lines & Brought communication lines up when they are down.• Monitored Voice Banking System and on-line ATM machines. Deactivated/Activated on-line ATM machines using AS/400. Made sure all ATM must be on-line 95% daily.• Performed Daily Database Backup, System & System Libraries Backup, IPL, PTF, and Restore on AS/400.
Richard Pen Education Details
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State University Of New York At Stony BrookElectrical Engineering And Economics
Frequently Asked Questions about Richard Pen
What company does Richard Pen work for?
Richard Pen works for Tng
What is Richard Pen's role at the current company?
Richard Pen's current role is Data Center Technician at Thomson Reuters (Markets) LLC.
What is Richard Pen's email address?
Richard Pen's email address is richard.pen@tng.se
What schools did Richard Pen attend?
Richard Pen attended State University Of New York At Stony Brook.
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Richard Pen
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