Richard Pomeroy Email and Phone Number

Leading a team of Relationship Executives on behalf of a client in the financial industry.

Overseeing the deployment and execution of a multi-city direct field sales team. 2nd line management responsibility for a team of Field Sales Managers, combined with regular client stakeholder interaction.

Leading a team of Business Development Executives managing the DPD PickUp shop network.

Managing a team of 7 Territory Sales Managers. Responsible for developing the team through field visits, assessments and training to maximize performance. Managing under-performing staff through initiatives designed to rectify negative behaviour, owning team KPI's and leading by example to set standards of behavioural and functional competencies.

Primarily responsible for delivering face-to-face product training on HTC devices to retail staff and call centre employees, on both a one-to-one and one-to-many basis. Organising group training sessions with stores and creating and running sales incentives. Part of the B2B training team providing business-centric training to resellers, business partners and end users. Taking on the responsibilities of the Regional Manager during their absence, including approving expenses and… Show more Primarily responsible for delivering face-to-face product training on HTC devices to retail staff and call centre employees, on both a one-to-one and one-to-many basis. Organising group training sessions with stores and creating and running sales incentives. Part of the B2B training team providing business-centric training to resellers, business partners and end users. Taking on the responsibilities of the Regional Manager during their absence, including approving expenses and gathering and synthesising weekly feedback from the team. Show less

Responsible for the day-to-day running of the Field Training Team of 10 people.Completing field visits with each member of the team and providing performance feedback to aid development.Implementing competitor feedback reporting which was not being undertaken when I joined the team.Co-ordinating weekly reports on team performance which were subsequently delivered back to the senior management team.Liaising directly with the Marketing Team on a weekly basis to establish direction… Show more Responsible for the day-to-day running of the Field Training Team of 10 people.Completing field visits with each member of the team and providing performance feedback to aid development.Implementing competitor feedback reporting which was not being undertaken when I joined the team.Co-ordinating weekly reports on team performance which were subsequently delivered back to the senior management team.Liaising directly with the Marketing Team on a weekly basis to establish direction and goals for future team training. Conducting weekly conference calls to gather feedback from the team. Show less

Primarily responsible for delivering regular f2f call centre training on a one-to-many basis, along with supporting large-scale events.Managed my own personal diary and responsible for organising events and creating appropriate training materials for each event.