Richard Pulliam Email & Phone Number

United States

Azure AD Identity Management, Account Management

Dallas/Fort Worth Area

Building new Windows Servers in Virtual Environment that include Windows Server 2008, 2008 R2 Windows Server 2012/R2 and Windows Server 2016.- Develop new VM Templates and deployment with VMware. This includes building, staging and Sysprep then standardizing the deployments. - Complete Customer requests that include creation, modification and troubleshooting windows server.- Develop process documentation for new and existing OS deployments.- Working Projects with Bash, RHEL 7, NetBackup- Creating necessary documentation for Infrastructure environments that include high and low levels.- Perform windows diagnostic, troubleshooting that includes network, process, virtual and physical.- Quarterly patching, PCI Security Hardening, and Testing.Working with Architects to help in developing new path for existing and future windows installation, this includes new and existing applications and configurations.

Fort Worth

Active Directory | Configuration Manager 2012 | Websense & Security• Managed and configuration of Websense Security• Managed Software and Update deployment utilizing SCCM 2007 and SCCM 2012• Managed SCEP deployment and policy assurance 2010 and 2012• Manage new and existing users, GPOs, Policies. Utilizing windows Active Directory AGPM and Quest Active Roles.• Managed uses using Active Roles, including Security features.• IIS 7/5 Setup Virtual Directories and Webpage Redirection• DNS configuration A and CNAME records for new and existing Websites.

Irving Texas

Preparing new VHOs for production – blackout certifications, SDP connectivity, provisioning test customers, updating channel maps, installing RDP apps. Responsibilities will include the review and execution of technical MOPS that will upgrade VHOs to new Network Releases and or add VHO capacity. The candidate will need to be familiar with Windows 2003/2008 server, IIS, MOM (Microsoft Operations Management), SMS, DNS, AD, NLB (Network Load Balancing), and Microsoft clustering. Performing health checks before and after growth and migration maintenance window activities. Certify new service groups / branch controllers, D-Server, V-Servers are production

Irving, Tx.

• Established and developed global team to drive collaboration between various support groups within Microsoft support.• Created SharePoint Portals, the content included Training, Process, hot topics, and close to real time discussion groups.• Management/Supervision of multiple teams• Helped in recruitment, interviewing, training, and retention of fulltime and vendor employees.• Developed and created a plethora of Documents that are used on a global scale, utilizing OneNote 2013.• Trained, supervised and evaluated outsourced Engineers and internal Microsoft employees. This included 6 onsite visits in Delhi, 5 in Pune, 1 in Romania and Canada. • Beta Technical Lead for Windows Server 2008.• Sr Support Escalation Engineer, supporting Windows Small Business Server and Essential business server. • Knowledge of Windows Server/Client and Small Business Server, including some SharePoint Server, Fax, Printing, and Exchange 2003-2010.• Specialty knowledge in system performance tuning, virtualization/Hyper-V, and user / kernel mode debugging. Tools include Performance Monitor, Windows Debugging tools & the collection of Sysinternals tools.

Worked with Geologist in hazardous waste cleanup that included Gas, Oil, and Water.