● Leads all meetings and calls executive meetings as needed● Advocates policies, views, and opinions● Represents the organization as the official spokesperson● Evaluates, assesses and assists individual board members● Promotes board cohesiveness, alignment, and synergy● Works closely with faculty, advisors, and executive board members● Implements programs that strengthen and increase the value of the organization● Sets an example and conducts oneself in a professional manner● Maintains and develops good relationships with members● Motivates and empowers officers and organization● Be certified in the following areas: fiscal, scheduling, event, and food● Attend meetings outside of general meetings including, but not limited to: board meetings,ABSOC President meetings, and Advisory Board meetings.

• Facilitated regular meetings with cross-functional teams – created measurable performance goals to ensure alignment across different business lines• Implemented procedures and quality controls resulting in a strong risk framework, thus ensuring compliance that exceeded standards and successfully passed internal audits• Managed day-to-day branch operations at 11 locations – successfully resolved customer needs, entrusted to review and approve high-risk transactions, and performed cash reconciliation• Engaged in internal audits to ensure compliance with applicable lending laws and regulations and company policies• Recruited, trained, and oversaw the development of > 15 employees• Led teams up to 17 employees – conducted performance reviews and coaching sessions• Developed cost-savings proposal that efficiently disposed of more than 3,000 boxes of sensitive customer information that became standard practice and was adopted across the region•Achievements: 2019 Top 10% Nationwide Overall and in Revenue, 2018 Top 10% Nationwide Q3 and Q4 in Operational Excellence, 2018 Top 10% Nationwide Q3 and Q4 in Client Experience

• Assigned and managed book of business with an average of 200 clients• Secured new business and managed existing customer relationships by identifying customized banking solutions to fit their individual needs• Generated leads and played an active role in closing mortgages and small business loans• Designated point of contact for complex customer escalations, to prioritize and triage as needed by management