Richard Ransburgh Email & Phone Number

Jefferson, Georgia, United States

In my current position, I built and executed yard operations for the HomeGoods Distribution Center in Jefferson, Georgia.● Established strategic partnerships and implemented best practices that meet company policy, quality, and service expectations.● Led staff, optimized driver schedules, and ensured efficient movement of goods and equipment to capture client’s key performance indicators.● Identified improvement opportunities and integrated processes that enhance performance metrics.

Asheville, North Carolina

As Service Center Manager, I provided leadership and direction for freight terminal operations while driving critical business decisions and maintaining accountability for overall facility success.● Spearheaded operational, financial, and sales goals by prioritizing tasks and enhancing productivity initiatives.● Sourced, hired, and trained leadership personnel, providing training and ongoing mentorship.● Organized safety teams and facilitated meetings with leadership.● Analyzed revenue statistics and developed budgets to employ cost-saving strategies and optimize spending.● Measured service center performance to identify opportunities and implement solutions.● Ensured compliance with DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules as well as company policies and procedures.● Recognized and received Quality Achiever award for transforming operations at multiple facilities.

Fort Worth, Texas

Here, I oversaw P&D, Linehaul, Warehouse, Billing, Over, Short, and Damaged (OS&D), and Customer Service functions while instructing 14 supervisors and 200+ hourly personnel.● Trained and developed staff members, delegating assignments and providing ongoing coaching for company policies and procedures.● Investigated and addressed shipper or consignee complaints regarding lost/damaged freight or shortages in shipment.● Scheduled shipments, ensuring compliance with interstate traffic laws and regulations.● Steered large-scale service and morale improvements through constructive feedback and interpersonal communication with facility personnel.

Suwanee, Georgia, United States

As Outbound Operations Manager, I directed daily dock operations whil leading 7 supervisors, 9 clerical associates, and 100+ dock personnel.● Drove productivity and met service center deadlines by maintaining dock efficiency, transit time, load average, closeout, and bills per exception.● Inspected warehouse facilities and equipment, integrating changes in allocation of space and crating procedures.● Investigated and resolved customer complaints such as damaged items, overcharges, and delay in shipment. ● Achieved positive shifts in all core processes on the outbound shift eight weeks above the centerline by employing statistical process analysis.

Suwanee, Georgia, United States

In this role, I managed inbound logistics as well as parts of P&D and Linehaul operations while leading 3 supervisors and 42 dock associates.● Hired, trained, and developed staff members, strategizing workflow and providing on-the-job instruction.● Exceeded company-average performance metrics by generating two positive shifts in all processes.

Suwanee, Georgia, United States

Here, I oversaw dock operations and supervised 42 associates, coordinating shipments and monitoring the loading/unloading of freight.● Established control processes to ensure P&D units close at agreed-upon times and customer requests are delivered.● Acted as Operations Manager, maintaining responsibility and accountability for continuous improvement initiatives.

Suwanee, Georgia, United States

Suwanee, Georgia, United States