Richard Raphael Michael Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

End Clients: Wells Fargo and Computershare Project: End User Computing Tool at Wells Fargo and Gateway and Computershare.Platform: Core Java/Selenium Role: Senior Software Engineer Team Size: 3Description: Wells Fargo & Company is an American multinational financial services company is into Retail and whereas a team I had handled multiple projects of Payment and Cash Log web applications. Computershare is a global leader in diversified financial and governance services whereas… Show more End Clients: Wells Fargo and Computershare Project: End User Computing Tool at Wells Fargo and Gateway and Computershare.Platform: Core Java/Selenium Role: Senior Software Engineer Team Size: 3Description: Wells Fargo & Company is an American multinational financial services company is into Retail and whereas a team I had handled multiple projects of Payment and Cash Log web applications. Computershare is a global leader in diversified financial and governance services whereas the team I worked with had the integration of multiple sub tools which handled diverse things such as payments, name and contact info and much more. Responsibilities: • Understanding the application functionality and analyse the user stories and create test cases in Azure DevOps and HP ALM and execute them respectively • Bug Report and Story tracking using Azure DevOps, HP ALM and JIRA • Review and verification of all the Scenarios required for developing Automation script. • Provide Demo’s to client on automation scripts and take their inputs in updating framework as per their requirements. • Participate in full life cycle of an agile methodology-based project delivery. • Execution and maintenance of automation Test scripts using Eclipse, TestNG, Maven. • Attending daily stand up, Sprint Demo & Sprint Retrospective meetings. • Conducting Automation Session which includes Framework introduction and Execution of Test Scripts. Show less

India

India

Project: Delivery Performance Productivity Services.Platform the tools were built on: C#. NET, SFDC.Role: Senior Software Test EngineerTeam Size: 5Description: The Delivery Performance team is responsible for developing tools and reports for Accenture leadership. The project has more than 8 tools in a closed loop cycle which are responsible for ensuring Quality at Accenture. The project has given a deeper insight to the initial process of acquisition of projects to its end… Show more Project: Delivery Performance Productivity Services.Platform the tools were built on: C#. NET, SFDC.Role: Senior Software Test EngineerTeam Size: 5Description: The Delivery Performance team is responsible for developing tools and reports for Accenture leadership. The project has more than 8 tools in a closed loop cycle which are responsible for ensuring Quality at Accenture. The project has given a deeper insight to the initial process of acquisition of projects to its end delivery.Responsibilities:● Automating regression and end to end functional test scenarios using Selenium WebDriver in Core Java using hybrid framework.● Webservices Interface testing using Postman tool.● Led the migration of Customer Satisfaction Tool from Salesforce Classic to Salesforce Lightning, enhancing user productivity and introducing new features. Successfully managed the transition, ensuring minimal disruption to daily operations.● Managed the implementation of Salesforce-based Consumer Service for global markets, addressing customer queries through multiple channels. Ensured post-go-live support and coordinated with market business teams. Worked extensively with Salesforce, JIRA, and agile methodologies● Validated Salesforce CRM workflows, approval processes, and user interface for the Customer Satisfaction project● Creation and execution of manual test cases for functional and regression testing.● Performing cross browser, system and integration testing.● Logging and communicating bugs through Rational Team Concert (RTC). Show less

India

Project: Online Management System (OMS) Platform: Java, C#.NET.Role: Test EngineerTeam Size: 8Description: Online Management System (OMS) is an application to track all digital and physical assets in the postproduction house.Responsibilities:● Creation and execution of manual test cases.● Performing functional Testing, regression testing and GUI testing.● Involved in automation feasibility study using Selenium WebDriver.● Creation, execution and maintenance of… Show more Project: Online Management System (OMS) Platform: Java, C#.NET.Role: Test EngineerTeam Size: 8Description: Online Management System (OMS) is an application to track all digital and physical assets in the postproduction house.Responsibilities:● Creation and execution of manual test cases.● Performing functional Testing, regression testing and GUI testing.● Involved in automation feasibility study using Selenium WebDriver.● Creation, execution and maintenance of automated test scripts using Selenium –WebDriver with TestNG, hybrid framework.● Logging and communicating defects.● Data validation against oracle DB using SQL.● Verifying transaction related reports generated by the system.● Coordination with business team and development teams. Show less

Bachelor'S Degree, Computer Science

Pre-University, Computer Science