Experienced Senior Analyst providing comprehensive local tech support to internal customers, specializing in network management, hardware refreshment, and supplier/contractor coordination during office construction.✅ Dedicated support | 🔧 Network expert | 💻 Linux and Mac specialistAs a highly skilled Senior Analyst, I am committed to delivering top-notch local tech support to internal customers, ensuring their seamless operation and productivity. With a strong focus on network management, hardware refreshment, and office construction coordination, I possess a diverse skill set that enables me to excel in a wide range of technical areas.Key Skills:🔹 Local network troubleshooting and maintenance🔹 Hardware refreshment and server room management🔹 Linux and Mac systems administration🔹 Coordination with suppliers and contractors during office construction🔹 LAN cable installation and maintenance🔹 WiFi network coverage optimization🔹 Incident management and ticket handlingMy role involves serving as the main point of contact for internal employees, providing prompt and effective technical assistance. I possess in-depth knowledge of local network infrastructure, allowing me to troubleshoot and resolve issues efficiently. Additionally, my expertise in Linux and Mac systems ensures smooth operations across various platforms.I am also responsible for coordinating with suppliers and contractors during office construction projects. This includes overseeing passive infrastructure requirements such as LAN cable installations, optimizing WiFi network coverage, and ensuring reliable connectivity.With excellent communication and interpersonal skills, I collaborate seamlessly with cross-functional teams, including Network Services, to ensure a stable and secure network environment. I stay updated with the latest industry trends and technologies, actively seeking opportunities to enhance my skills through training and certifications.If you are seeking a dedicated local tech support Senior Analyst with expertise in network management, hardware refreshment, and office construction coordination, let's connect!