Richard Roberts Email & Phone Number

Interim, advisory, and fractional IT services focused on technology, operations, cybersecurity, and compliance for Healthcare providers and companies. Services include strategic planning and roadmap development, policy and procedure design, organizational security training and awareness, due diligence, preparation readiness for audits and HITRUST certification, security incident response, IT and security leadership, cloud adoption and migration. • Technology and application development (Large Regional IPA) o Contracted to design and build HEDIS analytics and reporting system for ACOs and IPAs utilizing QRDA and CCDA standards. Designed to assist physician groups monitor and increase Quality Measures performance, reduce costs, and increase reimbursements.• Managed IT Services and fractional CISO (Third Party Claims Administrator) o Initiated Security Incident Response to determine cause and scope of security breach and fraud. Remediated environment and wrote new policies and procedures. Worked with FBI and Chubb to recover $500,000.• Interim CIO (State Academic Hospital)o Interim CIO for physician services organization serving large state academic hospital. Performed organizational restructuring, IT team leadership, and initiated and oversaw security and compliance assessment based on HITRUST Common Security Framework (CSF).

Created and managed development and operations teams for this Healthcare analytics start-up. Designed and built out Microsoft Azure environment, managed product development. Managed implementation, product support, and customer engagement. Wrote, developed, and implemented IT and Security policies and procedures.

Virginia Beach, Va, Us

Built and led Cybersecurity and Technology Practice responsible for business development, sales engagements, and IT Strategy consulting. Developed and led strategy for customer engagements and SAQ’s. Implemented end-user cybersecurity training and awareness programs Managed process for assessment and preparation for audits such as PCI, HIPAA, HITRUST, SOC 2 type II and FISMA. Established customer steering and governance committees

Plano, Texas, Us

Developed a dedicated Healthcare Practice for Armor’s secure cloud offering. Researched market opportunities, created business plans, go-to-market strategies, led sales support and training efforts. Collaborated with HITRUST Alliance, EHNAC and Direct Trust.

Dallas, Tx, Us

Responsible for IT strategy and planning for both corporate and customer initiatives for national leading Healthcare IT outsourcing and services firm with over $250 million in annual revenue. Oversaw enterprise-wide infrastructure architecture, engineering, network design and standardization. Contributed to C-Level sales support and ITO due diligence and services solution development including pricing, services delivery model and financial models. Managed Enterprise Information Security teams and served as CISO overseeing enterprise IT HIPAA compliance and customer security services.Built, staffed, and managed international Technology Solution Center responsible for new product design, management, customer and business solutions and go-to marketing strategies including:• PIE – vendor agnostic clinical portal designed for seamless access to disparate clinical systems• Patient Pulse & ENGAGE - a vendor agnostic ONC certified patient engagement platform • LMS - an advanced online learning management system• CodeRemote - application to allow for remote medical coding of clinical records• RemoteROI - application to allow for remote Release of Information• Cloud Services – virtual disaster recovery, business continuity, and cloud-based hosting• Creation of national SOC’s (Security Operations Center) in US and India• Legacy Archive Solution – portal for legacy data designed to reduce over 80% of operating expenses from legacy systems and meet new HIPAA and meaningful use standards

Dallas, Tx, Us

Built, staffed, and managed a scalable Private Healthcare Cloud Infrastructure designed to support PaaS, IaaS, and SaaS both internally and for customers. Oversaw Business Intelligence Group responsible for Data Architecture & Warehousing, Business Analytics, standardized reporting, and dashboards.• Used cloud platform to develop and implement new revenue opportunities through Cloud-based product offerings resulting in over $1 million in additional new revenue• Led Enterprise Virtualization strategy from zero virtualization to over 400 VMware ESX hosts, 4500 virtual machines and over 2,000 VDI instances

Dallas, Tx, Us