Built teams of analysts to automate processes for the planning and forecasting function in Auto Program & Analysis and to provide analytical insights to understand performance of the newly created P&C Distribution organization

Responsible for P&L of $1.8 billion in revenue as the Texas state manager for USAA's auto insurance bookWorked with a cross-functional team that used Agile techniques to gain a deeper understanding of the business and to implement more-informed, granular tactics to return the book to profitabilityLed a team of state product managers responsible for $2.6 billion in annual premium across 10 states

Reporting directly to the Chief Actuary, provided key P&C knowledge on special projects including the implementation of organizational change, the creation of new insight delivery tools (ex. Product Management data mart), the analysis of an unexplained decline in auto profitability, and the sharing of best practices across Auto and Property Pricing teams

Led and developed teams of pricing analysts as they implemented state rate reviews, updated profitability indications, improved pricing processes, refreshed pricing models, and performed special analyses to balance profitability and competitiveness for property insurance

Led and developed teams of pricing analysts as they implemented state rate reviews, updated profitability indications, improved pricing processes, refreshed pricing models, and performed special analyses to balance profitability and competitiveness for auto insurance

Led a team of product managers responsible for auto insurance P&L in six statesProposed, implemented, communicated, and monitored product changes, performed quarterly overall rate level analyses, worked with finance to improve data quality, and provided actuarial expertise for product managers and analystsMonitored results and provided feedback for a new auto rating structure pilot in the state of Colorado

Led the pricing team for auto insurance in Texas, which included managing junior actuarial analystsProposed, implemented, communicated, and monitored product changes including implementation of zip code rating

Performed quarterly reserve analyses and monthly bookings for personal auto, homeowners, and personal umbrella lines of business

Completed workers compensation and commercial liability rate level reviews, rate filings, reserve reviews, adoption of NCCI and ISO filings, and individual account collateral calculations for large deductible and retrospectively rated policies

Analyzed a wide range of projects in property and casualty insurance, including workers' compensation, medical malpractice, reinsurance, auto liability, auto physical damage, and general liability